Billing Manager

Totum is recruiting for a Billing Manager to join a leading law firm in Birmingham. This is a key, senior role within the finance function, focused on improving working capital, driving down WIP, and supporting overall financial performance.

You will work closely with partners, department heads, fee earners, and finance colleagues across the business. The firm is looking for someone confident, commercially minded, and able to think independently - someone who can influence senior stakeholders and drive meaningful change.

This is an excellent opportunity to take ownership of a high-impact area, shape WIP and billing practices across the firm, and play a central role in improving efficiency and cash flow.

The ideal Billing Manager will be responsible for:

• Managing WIP levels across the firm, with a strong focus on reducing aged WIP and lock-up

• Working directly with partners to secure commitments and drive down WIP

• Encouraging proactive billing behaviours and ensuring timely billing across all teams

• Working with department heads to forecast monthly billing and agree exceptions where WIP remains

• Ensuring old WIP is cleared and maintaining strong WIP hygiene

• Providing light-touch supervision to the existing billing team, who manage day-to-day billing

• Supporting improvements in billing processes and financial controls

• Contributing to system upgrades and automation projects

• Delivering training to improve understanding of billing processes across the business

• Partnering with key stakeholders to improve billing accuracy, forecasting, and financial visibility

The ideal Billing Manager will have:

• Previous experience in billing, WIP, or legal finance is essential

• Strong experience working within a law firm environment

• Senior enough to think independently and influence partners and senior stakeholders

• Confident working with department heads to drive billing performance and reduce WIP

• Strong commercial awareness with a focus on accuracy, improvement, and working capital

• Experience leading or supporting a team in a busy environment

Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.