Branch Administrator

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 143 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

In this role, you will be responsible for a range of administrative procedures within the branch. You will be expected to work Mon-Fri and alternate Saturday mornings.

Responsibilities and Duties

• Answering the telephone

• Preparing and depositing takings and completing bank books.

• Managing the petty cash float

• Processing goods inwards paperwork

• Dealing with customer and supplier invoice queries

• Maintaining the customer database

• Ordering stationery and workwear/uniform

• Incoming and outgoing post

• Filing

• Other general branch tasks when required to support the team.

• As part of this role, you will also be required to provide support to our sales team. Duties for this will involve:

• Dealing with customers face to face.

• Giving excellent customer service

• Providing quotations for customers

• Purchasing materials and managing stock levels for the category

Qualifications and Skills

• Previous administrative experience is essential , along with attention to detail and being highly organised.

• Builders’ merchant experience would be an advantage but not essential.

• Good IT skills

• Experience with Microsoft Office programs such as Excel and Outlook

• Great Attention to detail

• Confident, outgoing, and friendly

• Good customer service skills

Benefits

In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

• A competitive pay package.

• Generous discretionary bonus scheme

• Substantial staff discounts

• Training and development opportunities

• Holiday scheme which rewards length of service

• Holiday Purchase Scheme

• Perkbox discounts

• Contributory pension scheme

• Financial Planning Support

• Cycle to work scheme

• Free parking

• Enhanced Maternity

• Enhanced Paternity

• Employee Assistance Programme

• Mental Health Support

Any queries, please call on: 01482 262280