Customer Sales Advisor
Customer Sales Advisor
Permanent, Full-Time
Birmingham
£26,500 + bonus
Monday-Friday with weekends on a rota
Training in London (Travel and accommodation provided)
Do you have a retail and customer service background, keen to progress your career?
This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise.
You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions. You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders.
Description of the role:
- Dealing with sales enquiries over the phone, via email and face-to-face.
- Promoting products and services to both new and existing customers.
- Maintaining a clean and tidy environment for all customers and staff.
- Completing all administrative duties and providing back office support.
- Working as a team to achieve targets.
About you:
- Experience of working within a customer service/sales environment.
- Ability to communicate with customers via various channels.
- Effective up-selling skills and able to work to targets and SLAs.
- IT literate including Microsoft Office with the ability to pick up new systems.
- The role will involve some lone working and key holder responsibilities.
Benefits:
- Quarterly bonus scheme
- Length of service rewards
- Discounts and vouchers
If you enjoy working with customers, thrive in a sales-driven environment and are looking for a role with real progression opportunities, we'd love to receive your application.
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