Senior Business Development Manager (UK & Europe)

Senior Business Development Manager (UK & Europe)

Award Winning Creative Hospitality Design Consultancy – Harrison

Location : Flexible / Hybrid (UK-based) – Our office is in Sutton Coldfield.

Salary: Competitive, based on your experience.

Typ e: Full-time

About Harrison

Harrison is a global consultancy specialising in hospitality, F&B, and leisure design. From immersive restaurants to boutique hotels, we shape the future of experience-led destinations through storytelling, strategy, and design. With studios in Birmingham (UK), Dallas (US), and Melbourne (AUS), our work connects people, places, and brands across continents.

About the Role

We’re looking for an ambitious and charismatic Senior Business Development Manager to lead our growth across the UK and European markets.

You may have managed high-performing hospitality venues and now you want to transfer that operational knowledge into a creative and strategic sales role this could be your perfect next step. We’re looking for someone who lives and breathes hospitality, understands the pulse of the guest experience, has a good network of hospitality clients and knows how to spark meaningful B2B conversations with industry leaders. We would also be open to inviting experienced Business Development Managers who are looking for a new challenge and translating your skills and expertise in a B2B creative sector.

You’ll work closely with our senior leadership team and marketing department to drive inbound and outbound leads, nurture relationships, and win work with exciting new clients across the sector.

Who We’re Looking For

You might be:

• An experienced Business Development Manager looking for a new unique challenge translating your skills, expertise and relationships in a global B2B creative sector.
• An experienced hospitality venue manager with a passion for business growth and a keen interest in design and branding.
• An experienced people focused sales professional from a hospitality background who wants to join a creative, down-to-earth team.
• An individual who thrives on relationships, loves the thrill of new business, loves meeting targets, travel and is confident speaking to senior stakeholders.

You’ll have:

• Deep appreciation and interest for the hospitality industry and guest experience.
• Strong commercial awareness and people skills.
• Existing relationships and contacts in the hospitality sector.
• Confidence presenting, developing compelling professional proposals, networking, and leading pitches.
• A genuine interest in design, creativity, and brand storytelling.
• Likeability, charisma and humility.
• Driven to convert relationships into contracts.
• Open to travel to industry events and to attend client meetings.

Key Responsibilities

New Business Development

• Prospecting and qualifying leads across hospitality, leisure, and F&B sectors.
• Attending networking events, exhibitions, and conferences to identify and connect with target clients.
• Research and approach key decision-makers to understand needs and open doors.
• Collaborate with the design and marketing teams to develop tailored proposals and pitches.
• Communicate our value proposition clearly, focusing on commercial outcomes and creative differentiation.
• Prepare business development plans and strategies working closely the Director of Marketing.
• Knowledge and effective use of CRM software.
• Writing and developing client contracts working closely with the Operations Director.

Client Relationships & Retention

• Build long-term client partnerships through trust and proactive communication.
• Presenting new ideas and services that add will value to existing relationships.
• Work closely with internal teams to ensure client needs are understood and exceeded.

Market & Strategic Planning

• Track industry trends and contribute insights on emerging sectors and innovations.
• Comfortable using Customer Relationship Management software.
• Report regularly on pipeline progress, forecasts, and business goals.
• Identify growth opportunities across new sub-sectors and regions

Why Join Harrison?

• An award-winning global team where strategy, creativity, and collaboration come together to shape exceptional hospitality experiences.
• Part of a people-first culture built on trust, support, inclusivity, and a shared commitment to growth.
• Working with leading hospitality brands including Nando’s, Hickory’s, Fogo de Chão, Young’s Pubs, and many more, helping bring meaningful guest experiences to life.
• Grow your career with purpose at the intersection of hospitality, strategy, brand, architecture, and interior design, with genuine opportunities to learn, develop, and progress.
• Contribute to a business with global perspective and entrepreneurial energy, where your ideas, ambition, and creativity can make a real impact.
• Be part of a company with a great culture, a proven history of long-term employment, and meaningful opportunities for career development and growth.

Ready to Apply?

Website link - business-development-manager-uk-europe/

Please send your CV and a short cover letter telling us why you’re the perfect fit and what excites you about hospitality design to Richard Samarasinghe, Director of Marketing – ***email_hidden***

Salary will be determined based on the successful candidate’s experience, capabilities, and the value they bring to the role.

No agencies please.