Warehouse Manager

Grade: L
Contract Type: Permanent (Full-Time), 40 hour working week
Shift pattern: Monday to Friday (includes working UK bank holidays). Monday to Thursday working hours are 08:00-17:00 (8am-5pm) and Friday's are 08:00-14:30 (8am-2:30pm)
Location: HMP Birmingham, Winson Green Road, B18 4AS - bus links nearby

PLEASE NOTE: The role is based within a category B prison. You will be required to undergo an enhanced security vetting process if you are to be successful for this position. Please refer to Essential Criteria for more information.

DHL operates 21 prison workshops across England and Wales, where over 900 prisoners pick, pack, and dispatch roughly 64,000 orders per week for the prison retail service.

We're now looking for a Warehouse Manager to continue to drive success at HMP Birmingham. You'll be responsible for supporting, coaching and leading your team based on site at the prison to deliver whilst also supporting prisoners with their rehabilitation.

Are you ready to lead at a new level, where your leadership genuinely changes lives?

Can you guide a team to stay reliable, even on tough days?

Do you bring out the best in people with different backgrounds, pressures, and motivations?

If you're thinking yes, keep reading!

✅ WHAT YOU'LL DO

• Operational Leadership: Provide day‑to‑day management of the warehouse operation within the prison environment, ensuring the timely receipt, processing, and dispatch of orders.
• Stakeholder Management: Build and maintain effective working relationships with HMPPS stakeholders, including: Governors, Security, Labour Allocation, and Industries teams.
• Compliance, Security & Safety: Ensure full compliance with all Health & Safety regulations, Prison Service Instructions, local security processes, and DHL policies.
• Financial & Performance Accountability: Hold financial responsibility for workshop operations, including resourcing, consumables, equipment and waste control.
• Communication & Leadership: Promote a culture of collaboration, problem solving and accountability, positively feeding into engagement.

✅ THIS ROLE WOULD SUIT PEOPLE WHO

• Have proven experience in a Warehouse Management or similar team leadership role within warehousing, logistics, supply chain or a similar operational environment.
• Can demonstrate high levels of resilience, professionalism and adaptability.
• Are able to showcase their commitment and interpersonal skills across diverse teams and departments.

✅ ESSENTIAL CRITERIA

• You must have three recent years of UK address history (mandatory for enhanced security clearance).
• You must have right to work in the UK with no limits now or in the future such as British or Irish National, EU Settled Status or Indefinite Leave to Remain. We cannot offer sponsorship for this opportunity.
• Nothing is too small to mention: the vetting checks are very thorough and pick up even small things like points on your licence or someone close to you having a conviction. Sharing anything early helps us support you through the process.

✅ WHY JOIN US?

• Free parking and on-site break area
• 25 days annual leave with the option to buy additional days
• Blue light discount card
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Visit to learn more

✅ WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel, ex-forces, ex-military, service leavers, forces leavers, and are dedicated to helping our veterans find jobs.

Shortlisted applicants will be contacted and invited to interview on a rolling basis. If you apply late, we may not look at it, but we can keep your details for later roles if you agree. We check applications all the time, so we may close early. To be sure we see yours, please apply soon.

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