Assistant Manager

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Large High Street Agency 2025

Full-time 37.5 Hours

Competitive Salary & Unlimited Bonus Potential

At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.

Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.

• S upportive

• M otivational

• I nnovative

• L oyal

• E xcellent

What makes a successful Assistant Manager?

• You’ve got a minimum of 2 years’ experience as a Travel Consultant with a proven sales record

• You’re a problem-solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.

• You have a customer focused approach to work towards and achieve individual and team sales targets

• You’re an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team

• You live and breathe travel & tourism and so you have exceptional product knowledge

• Your organisational and time-management skills help you always stay on top of your tasks.

So, what does an Assistant Manager at Hays Travel do in a day?

• Assistant Managers are integral to the effective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch.

• Career development is key - you will assist in supervising and coaching your team.

• You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads.

• You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives.

• You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity

Why should you really work for Hays Travel?

There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:

• A range of training programmes to help you progress personally and professionally

• Strong recognition and promotion opportunities

• Opportunities to travel on educational trips

• Discounts on booking your own holidays

• Uncapped earning potential

• Health care plan

• Eyecare vouchers

• Shopping discounts

• Loyal service awards to celebrate important milestones

• Recommend a friend scheme

• Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives

• A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.