Processing Administrator (9 month FTC)

We are recruiting for a Processing Administrator to support colleagues from across the Adecco Group!

Job Title: Processing Administrator
Location: Hybrid (Birmingham)
Role Type: Fixed term contract (9 months)

The person in this role will be responsible for processing timesheets and adjustments for the Professional and General Staffing brands within the Adecco Group. The individual will be responsible for maintaining a high level of accuracy and achieving KPIs and deadlines. They will engage with internal and external stakeholders to resolve queries and improve processes where necessary.

Your responsibilities will include:

• Attend daily huddles to discuss workload and priorities with peers and management
• Process timesheets manually into AS400 and Connect systems from VMS systems
• Upload timesheet files to AS400 and Connect to process pay to workers and invoices to clients
• Complete perm, temp and contractor adjustments in the relevant systems
• Check exceptions reports thoroughly and give feedback to the front office network on items they need to resolve. Have ownership of this and chase relevant stakeholders until all issues are resolved
• Monitor the Power BI Dashboard/Unbilled report to resolve any missing images which are delaying invoices from being submitted for payment
• Resolve queries from a range of internal and external customers using shared mailboxes and our Salesforce mail system
• Resolve queries on disputed invoices to reissue invoices for payment
• Attend calls with internal and external stakeholders to resolve issues

We’re seeking someone who is:

• Experienced with using MS Office applications
• A confident communicator with strong stakeholder engagement skills
• Highly organised with strong attention to detail
• Resilient, proactive and self-motivated

It’s an exciting time to be part of our team. At the Adecco Group, our purpose – making the future work for everyone – inspires and connects us all. Through our three global business units (GBU) – Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organisations to succeed and people to thrive.

We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Closing Date

The closing date for applications will be Friday 12th June.

Posting date: 28-05-2026