School Receptionist - Primary School - Birmingham

A well-regarded primary school in Birmingham is seeking a warm, organised and professional School Receptionist to join its supportive office team. This is a key front-of-house role at the heart of a busy school community — ideal for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in providing a calm, efficient service.

The school has a positive reputation for its nurturing ethos, clear routines and strong focus on safeguarding and pupil wellbeing. The reception team plays a vital role in ensuring the school runs smoothly each day and that families feel welcomed and supported.

About the Role

As School Receptionist , you will be the first point of contact for parents, visitors, pupils and professionals. You will help ensure the school office operates effectively and that communication with families is professional, friendly and consistent.

Key responsibilities will include:

• Greeting visitors and ensuring sign-in procedures are followed in line with safeguarding requirements

• Managing telephone calls, emails and enquiries with professionalism and discretion

• Supporting communication with parents and external agencies

• Managing post, deliveries and day-to-day reception administration

• Maintaining accurate records and supporting office systems as required

• Providing calm, professional support to pupils who come to reception during the school day

• Working closely with colleagues to support the wider running of the school office

This role requires strong organisation, a welcoming manner and the ability to manage competing priorities while remaining calm and approachable.

The Office Team

You will join a friendly and collaborative admin team that works closely together to support pupils, staff and families. The school values teamwork, professionalism and clear communication, and the office plays a central role in the daily life of the school.

Training and support will be provided to help you feel confident with school systems and procedures, and the school encourages staff to take pride in delivering a high-quality service.

About the School

This Birmingham primary school has a warm, inclusive ethos and a strong sense of community. The school is committed to ensuring every child feels safe, supported and able to succeed.

Safeguarding is central to the school’s work, and the successful candidate will be expected to follow procedures carefully, maintain confidentiality and uphold high professional standards at all times.

Key Information

• Location: Birmingham

• Start Date: ASAP / next term (or by agreement)

• Contract: Full-time, permanent (or as agreed)

• Salary: Competitive, dependent on experience

What the School is Looking For

The successful candidate will ideally have:

• Experience in reception, administration or a customer-facing role

• Excellent communication skills and a warm, professional manner

• Strong organisation and attention to detail, with the ability to multitask

• Confidence using IT systems (email, spreadsheets and database-style systems)

• Understanding of confidentiality and safeguarding in a school environment

School-based experience is desirable but not essential — training can be provided for candidates with strong transferable skills.

Why Join This School

• Friendly and supportive office team

• Positive school culture with clear routines and strong safeguarding

• A varied front-of-house role where your work is genuinely valued

• Supportive leadership and a welcoming community

This is a great opportunity for a receptionist who wants to play a key role in the daily life of a Birmingham primary school, supporting families and ensuring the school runs smoothly each day.