Service Charge Accountant

Robert Walters
Birmingham

Service Charge Accountant

Salary: £32,000

Location: Birmingham

Keywords: Accounting, Service Charge, Budget Approval, Invoice Processing, Team Support

Our client is seeking a Service Charge Accountant to join their team in Birmingham. This role offers an attractive salary of £32,000 and the opportunity to work within a supportive and collaborative environment. The successful candidate will be responsible for daily invoice approval, service charge budget approval, managing cost team mailboxes, supporting property managers and the wider estates team, and liaising with various teams to ensure smooth running of the account. This role is perfect for someone who thrives in a dynamic environment and is looking for a position that offers both challenge and reward.

  • Attractive salary of £32,000
  • Dynamic and supportive work environment
  • Opportunity to make a significant impact within the company

What you'll do:

As a Service Charge Accountant, your role will be pivotal in maintaining financial efficiency within the company. Your excellent attention to detail will be utilised in approving invoices daily, ensuring they are loaded onto TRAMPS and ready for the weekly payment run. You will also be responsible for challenging any budget increases over 10% or ad hoc service charge requests outside of budgets. Your ability to manage cost team mailboxes effectively will make you the main point of escalation. Furthermore, your strong interpersonal skills will be essential in supporting the property manager and wider estates team by providing necessary information/documents. Your commitment to excellence will shine through as you complete quarterly KPI's for ad hoc invoices processing times.

  • Approve invoices on a daily basis ensuring they are ready for weekly payment runs.
  • Challenge any budget increases over 10% and any ad hoc service charge requests outside of budgets.
  • Sign off ATA forms and ATP forms after checking all budget and apportionment information in depth.
  • Update service charge master spreadsheet and create monthly reports.
  • Manage cost team mailboxes for NatWest and TUI, acting as main point of escalation.
  • Support property manager and wider estates team by providing necessary information/documents.
  • Complete quarterly KPI's for ad hoc invoices processing times and send to client accounting team.
  • Produce daily movement report showing outstanding invoices.
  • Hold regular meetings with property managers to resolve any long-standing issues and queries.
  • Liaise with Data and AP teams daily to resolve any issues.

What you bring:

As a Service Charge Accountant, you bring a wealth of experience in handling service charge accounts along with a strong understanding of accounting principles. Your proficiency in using TRAMPS software for invoice processing will be crucial to your success in this role. Your excellent communication skills will enable you to liaise effectively with various teams, and your ability to manage multiple tasks simultaneously will ensure smooth running of the account. Your experience in producing detailed financial reports will be invaluable, as will your strong problem-solving skills which will be utilised to resolve any issues or queries.

  • Strong understanding of accounting principles.
  • Experience in handling service charge accounts.
  • Ability to challenge budget increases effectively.
  • Proficiency in using TRAMPS software for invoice processing.
  • Excellent communication skills for liaising with various teams.
  • Ability to manage multiple tasks simultaneously.
  • Experience in producing detailed financial reports.
  • Strong problem-solving skills to resolve any issues or queries.
  • Ability to provide training and assistance to junior team members.

What sets this company apart:

Our client is a leading player in the industry, known for their commitment to excellence and their supportive work environment. They offer a dynamic and collaborative workplace where every team member's contribution is valued. They believe in providing their employees with opportunities for professional growth and development, and they recognise and reward hard work and achievement. This is an exciting opportunity to join a company that truly values its employees and offers a rewarding and challenging work environment.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Posted 2026-06-21

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