Crisis Intervention Coordinator

Up to £13.70 per hour

Birmingham, West Midlands

Full-Time

We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis.

Our service supports individuals by listening non-judgementally, and implementing person centred interventions, in order to alleviate the demand on A&E departments. This offers a more suitable environment to for individuals to de-escalate and recuperate. The Talking Space operates out of our Northfield Hub, Thursday to Sunday from 6pm-11pm.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant Crisis Intervention training such as Suicide Prevention and Psychologically Informed Environments as well as access to accredited health and social care diplomas through our own training academy.

Key Responsibilities

– Deputising and supporting the manager in co-ordination of all aspects of service delivery

– Leading on the recruitment, supervision and embedding of volunteers within the service.

– To devise staffing rotas in accordance with agreed requirements and the needs of the service. To be pro-active and resourceful in addressing any gaps in service provision.

– To actively promote the service to external referrers and partner agencies, building a positive reputation and strong working relationships to ensure the service is fully utilised.

The ideal candidate will be a confident, credible & professional practitioner, and have a minimum of 2 years’ relevant experience of supporting adults with mental health and/or other support needs. A willingness to work flexibly according to the needs of the service is essential.

Vacancy Reference Number: 89735

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to ***email_hidden*** to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS