Group HR Administator

hireful
Sutton Coldfield, West Midlands
We are a well established family run business proud to be celebrating 65 years of ownership this year. Our people are fundamental to our success. We are proud winners of the SLTCC Workplace champion awards in January 2026 demonstrating our commitment to our people.


The Role
We are looking for someone who is highly organised and process driven to join our team as an HR Administrator supporting our people function across all four sites.


As an HR Administrator, you will play a key role within the HR team, supporting the day-to-day HR operations across our four hotels. You’ll be responsible for ensuring smooth administrative support for the entire life cycle along with helping to maintain a positive employee experience.


Key Responsibilities
Provide full administrative support to the HR team, including:

  • Maintain accurate employee records and HR systems, including promotions transfers, new starters and leavers
  • Monitoring of the shared HR inbox and responding in a timely manner
  • Issuing of staff uniform in line with uniform policy and arranging returns
  • Maintenance of spreadsheets 
  • Administration of internal staff benefits including the reward scheme 
  • Responding to reference requests 
  • Coordination of Employee of the Month/Quarter nominations
  • Administration of special events e.g staff birthdays, Christmas gifts and other staff recognition 
  • Ensuring staff noticeboards are relevant, compliant and up to date 
  • Handle HR queries from employees in a timely and professional manner 
  • Ensure compliance with company policies and employment legislation 
  • Scanning and filing documents effectively to ensure systems are up to date 
  • Support HR projects and initiatives as required which includes contributing to the staff engagement and wellbeing initiatives, taking an active role in organising and delivering key events throughout the year
  • Arranging training e.g first aid and fire warden
  • Note taking in confidential meetings


About You

  • A genuine interest and desire to build a career within the HR industry
  • Previous experience in an HR or administrative role (hospitality experience desirable but not essential) 
  • Strong organisational skills with attention to detail, the ability to manage multiple tasks and remain focused within a busy environment
  • Excellent communication and interpersonal skills – the ability to build strong relationships with colleagues 
  • Proficient in Microsoft Office, including a good understanding of the functionalities of excel for reports 
  • A professional approach with the ability to be discreet and preserve confidentiality at all times
  • CIPD Level 3 (or working towards) is desirable 


What We Offer

  • Staff food whilst on duty 
  • 50% discount on food when dining across all four hotels 
  • Staff discounts on overnight stays across all four hotels 
  • Free gym membership for our onsite gym 
  • A company reward scheme 
  • Access to our Employee Assistance Programme
  • Supportive and collaborative working environment 
  • Training and development opportunities 


REF-228 056
Posted 2026-04-21

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