Operations Manager
Operations Manager Summary A leading international railway infrastructure contractor and operator, specializing in the design, construction, maintenance, and renewal of railway systems are looking to hire an experienced Operations Manager to join their Birmingham office. As Operations Manager you would be responsible for leading the safe, efficient, and collaborative delivery of multi-disciplinary light rail projects within the Midland Metro Alliance, The role will provides operational leadership across project teams and supply chain partners, embedding robust processes, maintaining strong stakeholder and client relationships, and ensuring projects are delivered to time, cost, and quality expectations while supporting the successful delivery of the wider programme. To be suitable for this Operations Manager role you will have:
- Experience of leading large multi-disciplinary operational/ delivery teams in the civils, rail or infrastructure sectors.
- Good understanding of site workings.
- Experience in resource planning, allocation, and organisational structuring across complex project environments.
- Knowledge of safety, quality, and environmental procedures.
- Experience of working in a collaborative environment.
- Recognised Operational and/ or Project Management experience and/ or qualification (desirable)
- Membership (or working towards membership) towards professional body such as ICE, APM etc. (desirable)
- Ability to lead the safe and environmentally responsible delivery of light rail or infrastructure projects to time, cost, and quality standards in line with Alliance principles.
- Strong capability in developing, implementing, and embedding operational processes and procedures (e.g. lifting operations, plant management) across complex programmes.
- Demonstrated experience in supply chain leadership and relationship management across multi-disciplinary delivery environments.
- Ability to manage complex interfaces across multiple workstreams and stakeholders, ensuring alignment and optimisation of construction activities.
- Excellent stakeholder and client engagement skills, particularly within public sector or transport authorities (e.g. WMCA).
- Strong commercial awareness with experience managing project budgets, change control, and risk in collaboration with commercial teams.
- Proven leadership in building, managing, and developing high-performing, multidisciplinary teams (including direct and agency staff).
- Ability to establish and maintain effective project controls, governance, and risk management frameworks compliant with rail and statutory standards.
- Strong communication and coordination skills to manage internal and external stakeholders and ensure contractual obligations are met.
- 26 days Annual Leave
- Industry leading Life Assurance
- Healthcare Cash Plan
- Pension Scheme
- Bonus
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