Car Park Warden (Mobile)

Company Description

The Agena Group was formed in 2019 as a UK based multidisciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer focused services.

We're working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.

Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We're here to help you think differently about parking. Why not join us?

Position

The role of a Mobile Car Park Warden requires use of your own transport to cover sites in and around the Birmingham and Coventry area. You will be driving between the car parks and actively patrolling each site checking each vehicle.

Your focus will be delivering frontline service, issuing Parking Charge Notices to vehicles that are not adhering to onsite rules within private land car parks. You will be patrolling up to 20 car park sites in your shift. You could be driving up to 100 miles a day.

Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public, have worked to targets, have been doing driving jobs, security or patrol work and can stay calm when needed, then this could be for you.

You will be supported by our Team Leaders and Managers. Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.

The Shifts

Shift times are 6am 2pm and 2pm 10pm. You will work 40 hours in a 7day period on a set rota basis.

Weekends availability is required as this is a busy time. All shifts will part of your rota, so full flexibility is required.

The Location:

This role will require travel from your home address in a Birmingham postcode area.

You

If you love working outside and excel at communicating with the public, then this active role could be for you. We recruit locally, so can only accept applications from Birmingham postcodes.

Due to the locations of the car parks, you must:

• have your own car
• have a full valid UK driving licence with less than 6 points
• be willing to get business insurance on your policy to use the car for work
• enjoy driving as it will be a big part of your day
• live in a Birmingham postcode. (We cannot accept applications from WV, DY, CV, DE due to our local recruitment policy)

Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.

Agena Values

We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.

Ambitious: we aim for world class service

Disruptive: we're here to change the industry

Ethical: we do things for the right reasons

Insightful: we use research to guide our decisions

Collaborative: We're better when we work together

Innovative: we help people see things differently

The Pay

The salary is £26,436.80 per annum, based on 40 hours per week. There is also a bonus scheme linked to performance against targets.

Mileage is paid at 0.25p per mile.

Welcome Bonus

We are offering a retention bonus of £500 across your first 6 months.

(£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements. Full T&Cs apply and will be given in writing once you start with the company.)

What we offer

We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.

Incremental holiday increases to recognise long service

2 volunteering days a year

Unlock your potential with our training, learning & development, and apprenticeship options throughout your career

Employee Assistance Programme 24/7 confidential, independent and professional counselling

Cycletowork scheme

EV Charging points at office locations

Regular team/company socials

Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.

We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier free recruitment process. We will provide reasonable adjustments and support to ensure neurodiverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact [email protected]

We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.