Retail Optical Assistant

Vision Express
Birmingham

Do you enjoy creating a unique experience for your customers? We are looking for a retail optical assistant to join our retail team. If you don’t have previous optical experience, not to worry as we can provide you with all the training and support that you need to be successful.

What can you expect from the role?

The role of a retail optical assistant offers more responsibility and involvement than your normal retail position. At Vision Express we win together, so all our colleagues have a role to play in making our customers feel special. From a warm welcome, through to help with selecting the right products for their needs, we will look to you to create a personalised experience.

The beauty of this role is that no two days are ever the same. It is up to you to bring our brand to life and be involved in shaping our success, by working closely with your store team to build a high achieving environment that delivers a great customer experience.

You can expect a busy but high achieving environment with a purpose, culture, and values to match, where everyone is working towards the same goal: creating joy in vision for our colleagues and customers.

About you

Previous optical experience is not needed to join our retail team, however previous experience in a customer facing environment with a passion for creating a unique customer experience is beneficial.

We know you matter and that is why it is our commitment to make this a job you enjoy by recognising your achievements and encouraging you to be involved in shaping our success. Our Game Changing leaders will support your career with excellent training and development opportunities. There are limitless horizons, whether that be professionally or into management.

Posted 2026-05-28

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