Commercial Account Handler

A highly regarded national broker is currently looking to add an experienced Commercial Account Handler to their established team in central Birmingham. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a hybrid position with 2 days/week in the office.

About the role:

• To deliver high quality and efficient service to clients.
• Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Customers will range in size and shape, from smaller clients up to large corporate sized risks
• Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
• Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Key skills/experience required:

• Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
• Good communication, decision making and problem-solving skills.
• Excellent relationship building skills.
• The ability to work under pressure and assimilate large quantities of information quickly
• Influencing and negotiation skills
• Commercial awareness
• An eagerness to progress with your ACII qualification would be supported, but is not essential

Salary/Benefits Information:

• Salary to £45k
• Market leading benefits package
• Hybrid - 2 days/week in the office
• Excellent opportunity for career development and progression

Contact: Dave Harries

Reference: DH/104490

Candidate care:

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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.