F&B Shift Lead - Subway - NEC

F&B Shift Lead - Subway - NEC - Birmingham | Full-Time / Permanent

£13.96 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are looking for an F&B shift lead, responsible for supervising store operations during assigned shifts, ensuring excellent customer service, food safety compliance, and team performance in line with Subway brand standards. You will also assist in the development and training of Sandwich Artists™. The role supports the Store Manager in achieving sales targets, maintaining operational excellence, and creating a positive working environment.

Key Responsibilities:

• Ensure food storage and preparation areas are maintained according to Health & Safety standards.
• Lead and supervise team members during shifts to ensure smooth daily operations.
• Deliver excellent customer service in line with Subway UK standards.
• Ensure compliance with UK food safety, health & hygiene, and allergen regulations.
• Maintain high standards of food quality, freshness, and presentation.
• Support the store manager with training, coaching, and supporting team members, including new starters.
• Maintain the cleanliness and safety of the store, including food preparation.
• Support stock control, deliveries, waste reduction.
• Opening and closing the store according to procedures and daily paperwork.

Requirements:

• Previous experience in fast-food, retail, or hospitality environment preferred.
• Strong leadership, communication, and organizational skills.
• Flexibility to work evenings, weekends and bank holidays.
• Ability to work under pressure whilst maintaining a positive attitude.
• Ability to work under pressure whilst maintaining a positive attitude.
• Excellent and teamwork skills
• Strong organizational and decision-making skills in fast-paced environments.
• Able to manage multiple tasks while maintaining high standards.

As an active role, you must be comfortable with walking and standing during the majority of your shift.

What you'll get in return...

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.