Administrator - Employee Benefits

We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits in Birmingham. This hybrid role requires working at least three days a week in the office.

As an Employee Benefits Administrator, you’ll support client projects and the wider consulting team by managing data for various client projects. This role would suit those with administration or project experience looking to grow their career in a professional environment.

This is a 12-month fixed-term contract with potential for permanent employment for the right candidate.

Join us to develop your career in a supportive, inclusive environment where your contributions make a real impact. Enjoy professional development opportunities, engaging work, and a vibrant team culture.

We will count on you to:

• Support the consulting team by gathering, organising, entering, and analysing data for various client projects.
• Partner with internal and external stakeholders to deliver the best service for clients.
• Handle client and member queries (verbal and written) in line with service level agreements, with appropriate support.
• Champion continuous improvement within your team and location.
• Develop and maintain technical and market knowledge, quality check junior colleagues' work, attend client meetings, and act as a training and technical referral for colleagues.
  

What you need to have:

• A good understanding of Microsoft Excel, Word, and Outlook.
• Excellent written and oral communication skills.
• Ability to work independently and as a team player, building good rapport with clients and colleagues.
• At least a couple of years’ experience in administration or project management with transferable skills.
  

What makes you stand out:

• Experience in Group Risk (Group Income Protection, Group Life Assurance, Critical Illness) or a background in Healthcare (training provided if not).
• Previous administrative experience in a professional services environment.
  

Why join our team:

• We support your growth through professional development opportunities, engaging work, and supportive leadership.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make a meaningful impact for clients, colleagues, and communities.
• Our scale provides a wide range of career opportunities, alongside benefits and rewards designed to enhance your well-being.
  

#hybrid

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.