Data & Learning Resources Administrator Apprentice

Summary

Foundation apprenticeships are introductory courses that help young people get started in an industry. You do not need to have any specific qualifications or experience to apply.

Anyone between 16 and 21 can start a foundation apprenticeship.

If you're between 22 and 24, you can start if you:

• have an EHC plan
• are in care or have been in care
• are in prison or have been in prison

As a Data & Learning Resourcer you will support the accurate management of learner and apprentice data, update internal systems and spreadsheets, and generate meaningful reports. You will work closely with the Resource Manager to develop and maintain digital learning content on Moodle, including quizzes, resources and activities.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Planned salary increase during review and appraisal at end of apprenticeship.

Training course

Software and data foundation apprenticeship (level 2)

Hours

Monday to Friday, 8.00am to 4.00pm. 30 minutes unpaid lunch break.

37 hours 30 minutes a week

Start date

Monday 22 June 2026

Duration

8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Data Management & Reporting

• Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
• Update and manage internal spreadsheets and databases with current, accurate information
• Extract, evaluate and present data findings to support operational or learning decisions
• Produce regular reports for internal teams and stakeholders
• Digital Learning Support (Moodle)
• Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
• Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
• Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
• Troubleshoot basic content issues and assist learners with access queries
• Learner Feedback & Evaluation
• Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
• Analyse feedback to identify trends, strengths, and areas for improvement
• Prepare feedback summaries and reports for internal use
• Support the Resource Manager with implementing improvements based on findings
• Administrative Support
• Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
• Support the set-up of events, presentations or learner activities when required
• Maintain professional documentation and update folders or systems as directed
• Adhere to privacy, data protection and safeguarding policies in all administrative duties
• Communication & Collaboration
• Work collaboratively with internal teams, trainers, assessors and external stakeholders
• Communicate effectively with learners to support access to learning materials and resolve queries
• Represent the organisation professionally at all times in written and verbal communications

Where you'll work

THE OLD GUILD HOUSE
1 NEW MARKET STREET
BIRMINGHAM
B3 2NH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Training course

Software and data foundation apprenticeship (level 2)

Training schedule

• An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
• English and maths Functional Skills (if applicable)
• Minimum of 6 hours off-the-job training per week at employer premises
• One day per month training at Protocol Consultancy Services in Birmingham City Centre

Requirements

You do not need to have any specific qualifications or experience to apply for a foundation apprenticeship.

Other requirements

Passing a Disclosure and Barring Service (DBS) basic check.