Senior Property Manager

About the Role

We are seeking a proactive and commercially minded Senior Property Manager to join our high-performing team. You’ll take day-to-day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience.

This is an opportunity to join a fast-paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued.

Key Responsibilities:

Portfolio & Tenant Management
Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard.
Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries.
Lead the response to tenant applications, identifying potential value-add opportunities in collaboration with Asset Managers.
Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.
Reporting & Collaboration
Work closely with Asset Managers to provide regular performance updates and contribute to business plans.
Liaise with Property Administrators to ensure all property data is accurate and up to date.
Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.
Financial & Service Charge Oversight
Lead the service charge budget process, ensuring transparency, value for money, and cost recovery.
Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency.
Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.
Operations, Compliance & Sustainability
Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations.
Manage insurance matters including renewals and claims with brokers.
Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio.
Ensure utility metering across common and demised areas is accurate and technically sound.
Team Contribution & Leadership
Mentor junior team members and contribute to their development.
Share knowledge, problem-solve collaboratively, and contribute to the wider success of the team.
What You’ll Bring
Desirable RICS-qualified
5+ Years of Senior level Property Management experience (excluding residential)
Strong track record in commercial property management across office, retail, or mixed-use assets - retail advantageous
Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration
Experience in supplier procurement, service charge budgeting, and delivering value for money
Financially literate, with the ability to understand and support reporting on budgets and asset performance
Comfortable navigating health & safety and statutory compliance across multi-site portfolios
Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders
Highly organised, proactive, and adaptable to change in a fast-paced environment
Experience with property management software (desirable)
This is an opportunity to make a meaningful impact within a forward-thinking real estate business.