People Administrator

The National Lottery Community Fund
Birmingham

Birmingham

Job Summary

Are you an experienced administrator looking to advance your career in the field of HR? Would you like to work for an organisation that makes a positive difference for communities and improves lives across the UK? If yes, it would be a pleasure to work with you as a key member of our People Helpdesk.

As a People Administrator, you will be supporting all our colleagues across the UK with queries covering the whole employee lifecycle. It is a great opportunity to broaden your existing HR skills or use your admin experience in an exciting and challenging new discipline where your development will be encouraged and supported.

The People Helpdesk plays an essential role in providing an efficient and high-quality administration service, building and maintaining positive relationships with internal and external stakeholders. We are looking for someone with compassion, who understands the importance of inclusion, and can be adaptable, innovative and ambitious as we support the organisation to deliver on our missions.

Key Responsibilities

Provide high quality, comprehensive administrative support across the employee lifecycle, including recruitment, on-boarding, off-boarding, reward, absence management, and any changes to terms and conditions.

Attention to detail is a key fundamental part of this role, with the ability to prioritise and manage high volumes of work, maintain quality and accuracy and work to competing deadlines.

Developing valuable relationships across the organisation and externally to aid a proactive service for our stakeholders.

Updating and managing our HR management systems, ensuring data integrity and compliance with data protection legislation.

Support the wider People Team with minute taking for meetings and employee relations cases ensuring accuracy and confidentiality.

Be proactive, willing to challenge and have the confidence to identify and recommend changes and improvements.

Demonstrate excellent communication skills and be comfortable using your own initiative.

Interview Details

Interview Date: W/C 22nd June in our Birmingham office

Format : In Person

Location: Hybrid working/Birmingham (expectation to travel into office)

For an informal discussion about the role, please contact: ***email_hidden***

As a People Administrator, you will be supporting all our colleagues across the UK with queries covering the whole employee lifecycle. It is a great opportunity to broaden your existing HR skills or use your admin experience in an exciting and challenging new discipline where your development will be encouraged and supported.

The People Helpdesk plays an essential role in providing an efficient and high-quality administration service, building and maintaining positive relationships with internal and external stakeholders. We are looking for someone with compassion, who understands the importance of inclusion, and can be adaptable, innovative and ambitious as we support the organisation to deliver on our missions.

Interview Details

Interview Date: W/C 22nd June in our Birmingham office

Format : In Person

Location: Hybrid working/Birmingham (expectation to travel into office)

For an informal discussion about the role, please contact: ***email_hidden***

Person specification

How To Apply

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

  • Strong administrative experience, attention to detail, well organised and can work on own initiative where appropriate.
  • Proven ability to effectively manage own workload, multiple tasks and projects.
  • Excellent teamwork, strong communication skills and ability to build effective stakeholder relationships at all levels
  • High IT literacy, with the ability to operate computerised database systems and experience in the use of Microsoft Office Software in particular Teams, Word, Excel and Outlook.
  • Proven ability to accurately record meeting discussions and produce clear, concise minutes.

Desirable Criteria

  • Experience of providing administration support in an HR environment.
  • Experience of using HR management systems, preferably Itrent.
  • Ability to handle confidential information with discretion: Demonstrates integrity and ensures compliance with GDPR

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Alongside your salary of £27,000, The National Lottery Community Fund contributes £7,821 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Benefits

A full list of our benefits can be found on our website.

Generous Civil Service Pension Scheme

Flexible working

Enhanced paid maternity/ paternity leave

Paid volunteering leave

Season ticket loan

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Upload your CV in word format and write a supporting statement (1000 words) , referring to the essential and desirable criteria. We will use this to score your application.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

Recruitment team

Further information

Posted 2026-05-25

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