ServiceNow Solution Architect (Pre-Sales | CSM or HRSD)
- Leading the design and architecture of enterprise ServiceNow solutions
- Supporting pre-sales activities including workshops, solution demonstrations, proposals, and client presentations
- Working closely with clients to understand business challenges and define transformation strategies
- Acting as a trusted advisor to senior stakeholders and leadership teams
- Supporting business development and identifying new opportunities within existing and prospective clients
- Overseeing ServiceNow implementation programmes from discovery through to delivery
- Collaborating with internal sales, consulting, and technical teams to deliver successful outcomes
- Driving best practice across ServiceNow architecture, governance, and platform strategy
- Extensive experience within the ServiceNow ecosystem
- Proven experience working as a ServiceNow Solution Architect, Enterprise Architect, or Senior Technical Consultant
- Strong pre-sales and client-facing consulting experience
- Strong hands-on experience across either:
- Customer Service Management (CSM)
- HR Service Delivery (HRSD)
- Additional experience across ITSM, ITOM, or Employee Experience workflows highly beneficial
- Experience supporting bids, RFPs, workshops, and enterprise solution presentations
- Strong stakeholder management and communication skills
- Experience working within enterprise consulting or large-scale transformation environments
- Ability to translate business requirements into scalable ServiceNow solutions
- ServiceNow architecture and solution design
- Integrations and APIs
- Flow Designer
- UI Builder
- Service Portal
- JavaScript
- Platform customisation and governance
- Hybrid working model across office, client site, and home
- Exposure to enterprise-scale ServiceNow transformation programmes
- Strong progression and development opportunities
- Collaborative and highly experienced consulting environment
If you would like to learn more, please apply or reach out directly for a confidential discussion.
Recommended Jobs
Need help with moving assistance and transportation in UK
I’m planning a local move and need a reliable helper to assist with packing, lifting, and loading a small apartment’s worth of belongings. The job involves carrying boxes and furniture to a truck, loa…
Lead Software Developer - Dynamics 365 CE
Are you experienced in Dynamics 365 CE and ready to take ownership of how a platform is designed, built, and governed? We are looking for a Lead Software Developer to take technical ownership of ou…
Science Teacher
Science Teacher South Birmingham Location: South Birmingham Contract Period: October 2026 until Easter 2027 Hours: Full-time (Temporary Supply) Salary: Competitive, based on experience Ab…
Reception & Administration Assistant | Primary School |...
Location: Birmingham, West Midlands Start Date: ASAP Salary: Competitive, dependent on experience An excellent opportunity for a Reception & Admin Assistant in a primary school setting. …
Field Service Engineer
Field Service Engineer (Electrical / Electronic) Birmingham Up to £30,000 Starting Salary + Van + Fuel Card + Overtime + On Call Allowance + 25 Days Holiday + Bank Holidays + Pension + Healthcar…
Spanish Teacher
Job Title: Spanish Teacher Location: Birmingham Start Date: September Salary: £160 - £220 per day Do you have the ability to inspire and challenge students across Key Stage 3 and Key Stage…
PE Teacher
PE Teacher (Female) Key Details Position: PE Teacher (Female) Location: Birmingham Start Date: May 2026 Contract: Full-time, long-term supply Salary: £175 – £250 per day (dependent on e…
Principal Psychologist - Adult Inpatient (Hiring Immediately)
Job Title: Band 8b Clinical Psychologist – Low Secure Male Mental Health Banding: Band 8b Location: Birmingham – easily accessible from central Birmingham and surrounding areas Working …
Internal Recruiter, Acocks Green, £26,000 Per Annum, Full Time
Internal Recruiter Location: Acocks Green, Birmingham Salary: £26,000 Per Annum (Dependent on experience) Hours: Full Time | Monday to Friday About Us Midway Care Group is a leading…