Data Administration Apprentice

Summary

Foundation apprenticeships are introductory courses that help young people get started in an industry. You do not need to have any specific qualifications or experience to apply.

Anyone between 16 and 21 can start a foundation apprenticeship.

If you're between 22 and 24, you can start if you:

• have an EHC plan
• are in care or have been in care
• are in prison or have been in prison

Working within a busy office environment, an excellent opportunity has arisen for a data admin Apprentice to join Cherish Home Care, based in Sutton Coldfield. You will play an important team role in the day-to-day smooth running of the offices.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Salary reviewed at reviews and appraisals.

Training course

Software and data foundation apprenticeship (level 2)

Hours

Monday - Friday, 09:00 - 17:00.

37 hours 30 minutes a week

Start date

Monday 29 June 2026

Duration

8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

• Input, maintain, and update client, staff, and service data within company databases and care management systems
• Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements
• Process, scan, digitise, and securely archive documentation using electronic document management systems
• Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate
• Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring
• Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software
• Record and update information relating to service users, staff, and care activities in a timely and accurate manner
• Assist with data quality checks to identify and correct discrepancies within company systems
• Liaise with internal teams, healthcare professionals, clients, and external partners to obtain and verify information required for accurate record keeping
• Support the administration of digital workflows and ensure records are maintained in accordance with company policies and regulatory requirements
• Handle incoming and outgoing communications, including telephone calls, emails, and correspondence, ensuring information is accurately recorded and actioned
• Assist with system user administration tasks and provide basic support to colleagues using company software systems
• Maintain confidentiality and compliance with GDPR, safeguarding, and information governance requirements
• Use business software and office technology effectively, including care management systems, databases, spreadsheets, document management systems, and standard office equipment
• Contribute to continuous improvement activities by identifying opportunities to improve data accuracy, reporting processes, and administrative workflows
• Welcome visitors and support reception duties when required, ensuring a professional and customer-focused service

Skills Developed Through the Apprenticeship

• Data entry and data quality management
• Spreadsheet and reporting skills
• Database and care management system administration
• Information governance and GDPR compliance
• Digital document management
• Business software and IT systems usage
• Communication and stakeholder engagement
• Process improvement and workflow management

Where you'll work

14 CHESTER ROAD
SUTTON COLDFIELD
B73 5DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRANSWORLD PUBLICATIONS SERVICES LIMITED

Training course

Software and data foundation apprenticeship (level 2)

Training schedule

• Software and Data Foundation Apprenticeship Standard
• English and maths Functional Skills (if applicable)
• Minimum of 6 hours off-the-job training per week at employer premises
• One day per month training at Protocol Consultancy Services in Birmingham City Centre

More training information

Protocol Consultancy Services are a people training company based in the heart of Birmingham City Centre, and since 1996 over 5000+ learners have benefited, both personally and professionally, from completing one or more of our qualifications or courses.

Requirements

You do not need to have any specific qualifications or experience to apply for a foundation apprenticeship.

Other requirements

The ideal candidate will be a team player that is also able to use their own initiative.