Prisoner Custody Officer

Prisoner Custody Officer - Birmingham Vehicle Base


Permanent contract on a 38 hour per week contract, with regular overtime available although not guaranteed.


You will join on an hourly rate of 12.71 per hour ( 25,114.96 per annum). In addition, rates of pay increase after 12 months service to 13.65 per hour phone number removed) per annum)


Salary under negotiations


Full UK Driving Licence required for this role.


The start date for this role will be on 11th May 2026 for a 5-week training course finishing on 9th June 2026 . The course will require 100% attendance.


Recruitment Process:

• Pre-employment security screening call & role overview (20-30-minute Telephone call)
• Pre-employment psychometric test (45-minute on-line assessment via SOVA)
• Competency Interview with hiring manager (45-minute via Microsoft Teams)

Here's a few questions for you:

• Can you deal with people from widely differing backgrounds and when they are in difficult personal circumstances?
• Are you flexible, confident and have the skills and abilityto deal with people from widely differing backgrounds?
• Can you communicate effectively and deal with conflict or challenging situations calmly and with confidence?
• Are you non-judgemental and committed to engaging with people in a respectful way and one that upholds their dignity?

If the answer is yes, we would like to ask one last question - will you please apply for an enormously rewarding and important role with us?


Who is GEOAmey?


GEOAmey is a 50:50 joint venture company from GEO inc based in the United States, one of the world's largest correctional services provider and Amey, one of the largest infrastructure and consulting companies in the UK. GEOAmey provide court custody and escorting services for the Ministry of Justice for the North of England, Midlands and the whole of Wales.


We have 243 vehicles; 12 vehicle bases and have officers employed across over 100 court locations across England & Wales. You will be trained to ensure that all prisoners, regardless of any allegations or convictions, are dealt with consistently, fairly and in line with well-developed rules and regulations. You will have a position of trust and responsibility, and you will need to remain calm under pressure and adapt to changing situations. You will be joining our fantastic officer community of 2,000 in the UK, of which1,350 are based in England and Wales.


What is involved in this job?

• The people in your care and custody will have a variety of different needs and it will be your role to ensure they are met
• Ensuring the people you will be responsible for are treated with dignity and respect at all times whilst maintaining a safe, secure, and structured environment
• You have full responsibility for every aspect of the physical and mental wellbeing of adults in your care to ensure they are safe and secure
• You will liaise with Prison and Police authorities, ensuring all documentation is completed and correct, carrying out risk assessments on vulnerable or at-risk prisoners
• You will escort, supervise, and transport prisoners from courts, police stations or prisons
• You will be responsible for your vehicle each day, carrying out external and internal checks and making sure it has the right equipment and consumables for the day, like food and water.
• You will support colleagues with activities in court, relating to the custody and care of prisoners in cells complexes and court docks.

What experience do I need?


You do not need it; your personal attributes are more important as we provide you with a five-week comprehensive full time training programme followed by a full week of job shadowing. This ensures you will be fully prepared to take on the role and responsibilities of a front-line Prisoner Custody Officer. We are looking for you to have the right behaviours to care for and help people; you will need empathy, patience, and the ability to remain calm and composed in stressful situations - we teach you the technical 'stuff' in the classroom.


A basic level of physical fitness and flexibility is however required so that you can carry out the role safely.


Our Prisoner Custody Officers all have very different backgrounds but come together to build their own local officer community. We are so very proud of every one of our 2,000 officers and the job they do, often unseen but providing a vital public service for the benefit of the communities in which we live. Would you like to be part of that?


Here are some of our benefits:

• 25 days annual leave
• Company pension scheme
• Life insurance
• Retail discounts and benefits platform, including a company provided reloadable Spree card
• Access to free unlimited mental health support & financial wellbeing via the award-winning UNUM app
• Healthcare scheme (HSF), 24/7 GP support, personal training session & nutritionist access (twice yearly via online)
• Enhanced family friendly benefits (Maternity / Paternity)
• Opportunities for career advancement and professional development
• Comprehensive training programmes to enhance your skills and knowledge
• Meaningful work that contributes to the Criminal Justice System

Vetting


As part of our commitment to maintaining a safe and secure environment, all successful applicants will be required to go through an Enhanced Disclosure application plus a Level 2 vetting check with the Ministry of Justice.


The vetting process is designed to assess your suitability for a position that involves working with children and/or vulnerable adults, sensitive information, or circumstances where trust is paramount. It involves a thorough background check to examine criminal records, including both spent and unspent convictions, as well as cautions, warnings, reprimands, and any police intelligence. If you are offered the position, you will be required to provide the necessary documentation and complete the vetting application process. Failure to provide the required information or disclose relevant details will result in the withdrawal of any offer made.


Please note that the information obtained through the vetting process will be treated with the utmost confidentiality and used solely for the purpose of assessing your suitability for the position. It will be handled in accordance with General Data Protection Regulation (GDPR).


Inclusivity


At GEOAmey, we are dedicated to fostering a diverse and inclusive work environment. We encourage applications from individuals of all backgrounds. We believe that diversity brings unique perspectives and enriches our teams, making them better equipped to serveour communities, tackle challenges and drive innovation. We welcome and value the contributions of every individual and are committed to ensuring equal opportunity for all applicants.


What are you waiting for?


Join us at GEOAmey and together we will create an organisation that represents, respects, and reflects the communities and society in which we work.