Head of Operations | AT-PAC UK

Operating within the newly established umdasch Industrial Solutions division — under the same umbrella as Doka within the Umdasch Group — AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors. 

AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka’s 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC’s commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions.

Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expan our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide.

Job Description

The Head of Operations UK & Ireland is responsible for ensuring efficient, standardized, and high-performing operations across all branches and operational functions. The role drives operational performance, inventory management, logistics coordination, and continuous improvement in alignment with the overall business objectives.

Location: Birmingham or Glasgow

Key Responsibilities:

• 5+ years of leadership experience in operations
• Strong knowledge of inventory management and operational processes
• Background in scaffolding, construction or industrial services preferred
• Excellent leadership, communication, and decision-making skills
• Financial and commercial acumen (P&L, budgeting, forecasting) and passion for operational excellence
• Strong relationship-building and cross-functional collaboration skills

Operational Leadership & Performance

• Own and lead overall operational performance across UK & Ireland, including branch operations, logistics, and yard activities
• Translate strategic objectives into clear operational plans and measurable KPIs
• Implement standardized processes and best practices across yard and branch operations
• Drive performance across productivity, service levels, cost efficiency, and asset utilization
• Establish and drive a culture of continuous improvement across all operational functions
• Ensure compliance with internal standards, audits, and operational governance

Commercial Office & Inventory Management

• Own execution and quality of order processing, pricing coordination, and offer management in close alignment with Sales and Finance
• Ensure accountability for operational transactions related to inventory and yard activities, including material movements and system postings
• Lead and oversee invoicing processes for rental and sales and alignment with operational execution
• Own month-end closing of Operations-related transactions
• Act as process owner for stock takes and inventory accuracy, ensuring proper coordination, execution, and reconciliation
• Own end-to-end inventory performance, including short/mid/long-term inventory planning and availability across branches
• Ensure material demand alignment with projects and sales pipeline
• Drive inter-branch material balancing and logistics optimization considering cost-efficient transport and asset deployment strategies
• Strengthen integration of commercial office activities into operations

Yard Operations & Execution

• Ensure safe, efficient, and standardized execution of all yard operations
• Establish clear ownership and accountability for yard performance across branches
• Drive improvements in material handling, capacity planning, and space utilization
• Implement best practices and operational standards to strengthen execution quality and safety

Qualifications

• 5+ years of leadership experience within scaffolding operations
• Strong knowledge of inventory management and operational processes
• Excellent leadership, communication, and decision-making skills
• Financial and commercial acumen, including P&L responsibility, budgeting, and forecasting, combined with a passion for operational excellence
• Strong relationship-building and cross-functional collaboration skills

Additional Information

As a customer-focused organization, we understand that our greatest assets are our employees, which is why we are consistently looking for talented professionals who are keen to develop their career in this challenging industry. Come on board and be part of the AT-PAC family!