Platform Manager - Radio & Satellite

Recruiter: Luke Byrne

Career Grade: D

Internal Closing Date: 12th April 2026

Why this job matters

• The Radio & Satellite Platform Manager holds accountability for the health, performance, and lifecycle of the assigned network and platform domains, acting as the technical custodian. The role integrates technology, strategy, financial management, capacity planning, roadmap development, security, vendor governance, business continuity, and operational support to ensure the platform delivers reliable, commercially viable services that underpin BT’s portfolio.
• Managing external suppliers contributing to the platform’s operation. They work closely with Operational and Service Management teams during network incidents, leading deep dive failure analysis, driving corrective actions, and overseeing platform elements of Post Incident Reviews through to closure.
• The role also owns the creation, maintenance, and governance of the platform risk register, ensuring risks are proactively identified, assessed, escalated, and aligned with senior management expectations for visibility or acceptance.

What you’ll be doing

• Programme management of all engineering related aspects the platform.
• Ownership of all aspects of management of the Radio & Satellite platform(s) including BCM & Security plans, to include maintaining up to date inventory systems and registrations for the platform.
• Continuously and proactively driving for outstanding Customer Service and Satisfaction and lead an absolutely customer focused approach to doing business with a “Right First Time” ethic and Reliability & Availability improvement targets.
• Leading on the management and control of intrusive activities on or affecting the platform within timescales and to agreed standards, ensuring that Change Management/Planned Engineering Work is communicated, authorised and undertaken professionally and to the wider Networks change/service availability agreed targets.
• The platform manager is responsible for ensuring all security aspects of the platform are addressed in a timely manner such as audits, vulnerability patching and ensuring any security related certifications are managed and maintained.
• Leading on the financial management of the platform, ensuring the investment opportunities are recognised and operational activities managed within budget.

Skills and Experience

Technical Skills:
• Telecommunications/IT background (Computer Science or Engineering degree) preferrable
• Detailed Understanding of networks
• Business analysis
• Requirements management
• Estimating
• Understanding of business process journeys (L2C, T2R, P&B)

Business Continuity Management. As well as being aware of and understanding the importance of BCM, the post holder will adhere to the pan BT BCM Policy Framework Directive supporting the requirement to continue the delivery of service operations if affected by disruptive incidents, whilst adhering to BT’s Health & Safety policy

Soft skills:
• Proactive
• Excellent communicator
• Strong interpersonal skills
• Strong problem-solving ability
• Stakeholder management
• Risk management
• Delivery oriented

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.