Deputy Manager
Birmingham, West Midlands, England
£30000 - £31279 per annum
Expiry date: 03 Sep 2026
Start date: 28 May 2026
Community
Learning Disabilities
Mental Health
Deputy Manager
Location: BirminghamSalary: £31,279 per annum
Job Type: Full Time | Permanent This role CANNOT offer Sponsorship
About the Role We are looking for an experienced and motivated Deputy Manager to support the leadership and day-to-day running of a residential care and supported living service for adults with complex needs, including autism, mental health needs, learning disabilities, and physical or sensory disabilities.
This is an excellent opportunity for a strong leader who is passionate about delivering high-quality, person-centred care while supporting team development and operational excellence.
Working closely with the Registered Manager, you will help ensure the service operates safely, effectively, and in line with regulatory standards while promoting positive outcomes for the people supported. What’s on Offer
- £31,279 per annum
- 28 days annual leave including bank holidays
- Additional annual leave linked to service milestones
- Company pension scheme
- Employee Assistance Programme (EAP)
- Life assurance
- Blue Light Card discounts
- Overtime opportunities
- Paid training and recognised qualifications
- Fully funded apprenticeship opportunities
- Clear career progression pathways
- Supportive and established management team
- Support the Registered Manager with the daily running of the service
- Deputise in the absence of the Registered Manager
- Lead shifts and ensure high standards of care delivery
- Supervise and support Team Leaders and Support Workers
- Assist with staffing rotas, shift planning, and staffing levels
- Support care planning, risk assessments, medication systems, and compliance processes
- Manage incidents, safeguarding concerns, and escalation procedures appropriately
- Ensure accurate record keeping and service documentation
- Work collaboratively with families, professionals, and local authorities
- Conduct audits across medication, health & safety, finance, and compliance areas
- Support recruitment, onboarding, staff supervision, and performance management
- Promote continuous improvement and high-quality service delivery
- Monitor training compliance and mandatory training completion
- 20 hours providing hands-on support on shift
- 20 hours completing leadership and administrative responsibilities
To be successful, you will ideally have:
- Previous experience as a Deputy Manager, Team Leader, or Senior Support Worker within adult social care
- Experience supporting adults with complex needs
- Strong understanding of safeguarding, care planning, and risk management
- Experience managing staff teams, rotas, and operational delivery
- Excellent communication, leadership, and problem-solving skills
- Experience with audits, compliance, and quality assurance processes (desirable)
- A calm, proactive, and person-centred leadership style
- Level 3 or Level 5 qualification in Health & Social Care (desirable)
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