Barista

Role: Starbucks Barista

Location: Birmingham Hagley Road, B32 1AD

Hours: Hours to suit your lifestyle

Hourly Rate: £12.80 above 21 | £11.00 aged 18-20 | £8.05 aged 16 and 17

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview-

Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 24/7 Virtual GP & Wellbeing Service.
• Employee Assistance Program.
• Quarterly Bonus Incentive— work hard and reap the rewards!
• Guaranteed Contracted Hours.
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Career Progression Opportunities.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a barista-

• Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
• Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
• Prepare a variety of products according to specifications and maintain expertise in all offerings.
• Always be helpful and ready to assist customers to enhance their experience.
• Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
• Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Support colleagues by covering key busy times and assisting during absences.

Got what it takes?

Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!