Change Management Office (CMO) Manager

Location/s

Birmingham, Manchester

Experience Level

Intermediate

Term

Permanent

Working Hours

Full Time

Practice Area / Department

Business Support - Business Transformation

Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Asia. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.

We've always been proud of our commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

We are seeking a Change Management Office (CMO) Manager. You’ll design and embed a firm-wide change framework, support transformation projects and drive adoption across teams. You’ll work closely with senior stakeholders to ensure change initiatives are effectively implemented, aligned to business priorities and deliver lasting impact across the firm. This role can be based at our Birmingham or Manchester office.

The Role

You’ll play a key role in ensuring change is practical, measurable and successfully embedded across the organisation.

• Deliver change frameworks and workstreams
• Lead stakeholder engagement, training and communications
• Build a change-ready culture (e.g. Change Champions)
• Track adoption, KPIs and benefits realisation

The Candidate

• Experience in change management (professional services preferred)
• Strong stakeholder and communication skills
• Knowledge of change methodologies (e.g. ADKAR/Kotter)
• Proactive, adaptable and solutions-focused

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) upon joining the firm, which include discounted gym memberships, free cinema tickets, health assessments and much more.

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on [email protected]

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.