Operations Manager
On behalf of our client, a leading distribution organisation, we’re recruiting an exceptional Operations Manager. The role is located within close proximity to Birmingham City Centre.
What’s in it for you as an Operations Manager?
- Salary of up to £65,000
- An annual bonus
- A monthly car allowance
As the Operations Manager, your key responsibilities include:
- Owning the entire supply chain operational lifecycle, from intake to reverse logistics
- Leading and inspiring high-performing teams across repair, configuration, warehousing, logistics, and supply chain administration – setting performance goals, conducting regular 1-1s and providing feedback
- Overseeing and transforming Repair & Workshop functions to meet OEM standards and deliver root cause analysis on service misses – ensuring the pipeline of work have resourced correctly and have the correct KPIs in place
- Embedding a data-driven continuous improvement culture using Six Sigma, Kaizen or equivalent methodologies
- Overseeing the supply chain and administration team and warehouse and goods inwards operations
- Preparing and presenting reports on the supply chain operations, cost saving measures and working to budgets
- Implementing data driven solutions to maximises efficiencies
- Previous experience in end-to-end supply chain and logistics, including knowledge of repair and refurbishment operations
- Proven success driving transformation and embedding continuous improvement practices
- Experience working with WMS systems, configuration processes, stock accuracy and logistics coordination
- An understanding of build to order and staging workflows
Strong team leadership with coaching, performance management and mentoring experience - Familiarity with OEM warranty standards and workshop operations
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