Replenishment & Admin Leader

Location – Birmingham Airport
Pay – competitive annual salary plus 12% management bonus
Contract – 38.5 hours per week, full time, permanent
Working pattern – 5 out of 7, betweeen 5am and 8pm

As a Replenishment Administration Leader within World Duty Free you will be responsible for ensuring the delivery of an efficient and compliant replenishment and administrative operation through building effective stakeholder relationships and coaching leaders to deliver service and standards.

Working to maintain 98% stock availability, ensuring the space allocation of stock enables maximum operating efficiency and leading the team to follow effective stock rotation procedures to minimise loss.

You’ll also be responsible for the control and management of goods in, ensuring that stock is received in accordance with purchase order, in saleable condition and is recorded correctly to our in house system.

Your responsibilities will be to:

Deliver the company service proposition through effective and targeted replenishment
Maximise day to day operations by proactively detasking service roles
Take personal responsibility for understanding business objectives and how to best deliver them
Demonstrate knowledge of marketing, merchandising and space planning processes including Company display standards
Lead the replenishment team to deliver an efficient service of replenishment and visual merchandising that achieves an exceptional customer service experience.
What do you need, to be a Replenishment Manager at World Duty Free?

Experience in successfully managing a team within a retail customer service and sales environment.
Excellent interpersonal skills and able to articulate in clear manner in English to all levels of the organisation.
Experience in delivering administrative and replenishment related activity incorporating stock turnover and supporting delivery of budgeted sales and cost targets
If you have experience within Replenishment and team management, a great eye for detail, strong leadership skills and want to be part of an award winning business then we would love to hear from you.

World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development. In addition, as a replenishment leader your benefits will include:

Company bonus scheme
Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
Discounts on products for our staff, family, and friends
Travel discounts
Free parking
Pension scheme
Healthcare
We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward.

At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.