Business Development Manager

Job Details

Role Purpose:

To strategically drive revenue growth by identifying, developing, and nurturing new business opportunities within the late night hospitality sector. This role focuses on building long-lasting relationships, leveraging market insights, and executing innovative proactive business development sales strategies to position Nightcap as a leader in the industry.

Key Responsibilities:

• Business Development and Revenue Growth:
• Identify and pursue new business opportunities across corporate, leisure, and event markets.
• Proactively target key accounts, industry segments, and geographic markets to expand the client base.
• Achieve given sales targets and KPI's set by your line manager.
• Develop and execute strategic sales plans to maximise revenue potential.

Enquiry Handling & Proposal writing:

• Develop compelling event proposals tailored to corporate client needs.
• Responsible for management of all proactively sought enquiries.

Client Relationship Management:

• Establish and maintain strong relationships with corporate clients, event organisers, and industry stakeholders.
• Act as the primary point of contact for high-value accounts, delivering exceptional service to ensure retention and loyalty.
• Host site visits, familiarisation trips, and client entertaining opportunities to showcase ours brand's unique offerings.

Sales and Marketing Strategy:

• Work closely with the sales and marketing team to create compelling sales collateral, campaigns, and initiatives.
• Utilise market analysis to inform pricing strategies, promotions, and upselling opportunities.
• Regularly review competitor activity to maintain a competitive edge in the market.

Event Sales and Coordination:

• Collaborate with operations and event teams to deliver seamless client experiences.
• Develop tailored proposals and detailed event plans for corporate and private clients.
• Ensure accurate handover of event details to operations teams for flawless execution.

Networking and Industry Presence:

• Represent the brand at industry exhibitions, networking events, and trade shows.
• Build and maintain relationships with top corporate event agencies and third-party accounts.
• Stay informed about trends and innovations in the hospitality sector to position the business ahead of competitors.

Administrative Excellence:

• Manage CRM systems to track leads, bookings, and client communications.
• Provide regular sales reports, forecasts, and performance updates to senior management.
• Ensure adherence to budgetary goals and resource optimization.

Key Attributes Key Attributes:

Behaviours:

• Strong interpersonal and communication skills with a guest-first mindset.
• Exceptional organisational and time-management abilities.
• Proven sales and negotiation experience, preferably within the events or hospitality industry.
• Ability to multitask and work under pressure while maintaining attention to detail.
• A proactive and results-driven approach to business development.
• Confident presenting and hosting clients in professional and social settings.

Experience:

• Proven track record in sales and business development, ideally within the hospitality or events industry.
• Strong negotiation, communication, and relationship-building skills.
• Strategic thinker with the ability to identify opportunities and deliver results.
• Excellent organizational and multitasking abilities, with keen attention to detail.
• Proficiency in CRM systems and sales reporting tools.
• A self-starter with a proactive, results-driven mindset.