Sme Cleaning & Ass. Services Healthcare

Job Details

Subject Matter Expert - Cleaning & Associated Services (Healthcare)
Location: Mobile, UK
Sector: Healthcare

Are you a healthcare cleaning expert with a passion for innovation, safety, and service excellence?
Compass One is looking for an exceptional Subject Matter Expert (SME) to shape the future of healthcare cleaning across our national portfolio.

This is a strategic and highly influential role where you will act as the organisation’s trusted authority on healthcare cleaning standards, innovation, and performance improvement. If you’re driven by quality, compliance, and creating safe environments for patients and staff, we want to hear from you.

What You’ll Be Doing
Strategic Leadership

• Support the development and delivery of the national Healthcare Cleaning Strategy.
• Serve as a subject matter authority on NHS National Standards of Healthcare Cleanliness, HTM, IPC protocols and all regulatory guidance.
• Shape operational models, bids, and mobilisation plans to enhance compliance and competitive advantage.
• Translate national policy and clinical guidance into practical, workable cleaning procedures.
• Build strong partnerships with Infection Prevention & Control (IPC) leads across healthcare contracts.

Operational Excellence

• Drive improvements in productivity, consistency, and quality of cleaning delivery.
• Support labour optimisation and data‑led performance programmes.
• Conduct site audits, benchmarking, and compliance reviews to identify improvement opportunities.
• Embed measurable cleaning outcomes aligned to NHS standards and client expectations.

Innovation & Technology

• Evaluate and introduce new cleaning technology, automation, robotics, and digital systems.
• Promote digital performance monitoring and compliance reporting.
• Champion innovation that enhances safety, efficiency, and environmental impact.

ESG & Sustainability

• Support ESG goals, including responsible chemical usage and sustainable cleaning models.
• Promote social value and workforce wellbeing across healthcare environments.
• Embed sustainability principles within service delivery.

Risk, Compliance & Quality Assurance

• Ensure adherence to IPC, Health & Safety, and environmental legislation.
• Provide expert input during client meetings, audits, and reviews.
• Identify and mitigate operational, clinical, and reputational risks.
• Maintain up‑to‑date knowledge of all sector legislation and standards.

Brand & Client Engagement

• Act as an ambassador for Compass One and its innovation-led approach to healthcare cleaning.
• Engage confidently with clients and senior stakeholders to provide expert guidance.
• Develop case studies, insights, and best practice materials to enhance our market reputation.
• Attend healthcare conferences and maintain active membership of bodies such as IPS and AHCP.

Workforce Development

• Support the creation of a highly trained, competent healthcare cleaning workforce.
• Work with L&D teams to design and deliver specialist training, including IPC and hygiene standards.
• Champion professional development, certification, and career pathways.

What We’re Looking For

• 5+ years’ experience in healthcare cleaning management within FM, NHS, or specialist cleaning environments.
• In‑depth knowledge of NHS National Standards of Healthcare Cleanliness, IPC, HTM, and healthcare audit frameworks.
• Proven ability to deliver excellence, compliance, and innovation in a healthcare setting.
• Experience in productivity optimisation, workforce modelling, and digital cleaning technologies.
• Strong communication, influencing, and presentation skills.
• Understanding of ESG and sustainability within healthcare or FM.

Desirable Qualifications

• Professional qualifications in cleaning science, healthcare environment management, or IPC (e.g., BICSc, RSPH, City & Guilds, ISSA).

What Success Looks Like

• High compliance standards across all healthcare contracts.
• Delivery of key milestones within the healthcare cleaning strategy.
• Tangible improvements in productivity and service quality.
• Adoption of innovative technologies with measurable ROI.
• Strong client satisfaction and audit performance.
• A competent, motivated, and highly skilled cleaning workforce.

If you’re ready to influence national practice and drive standards across healthcare environments, apply now and become a critical part of Compass One’s mission to deliver outstanding, safe, and sustainable healthcare facilities.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0303/497300/52793819/SU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!