Relationship & Branch Manager

Job description

Relationship & Branch Manager - Commercial Banking

Location: Birmingham Salary: £70,000-£80,000 + Benefits + Performance Bonus Employment Type: Full-time, Permanent Department: Branch Banking Reports to: Area Head - Midlands Direct Reports: Yes

About the Organisation

Our client is a global investment bank with a strong UK footprint and a long-standing reputation for delivering high‑quality financial services to Commercial, SME, and Corporate clients. The bank is known for its relationship‑driven culture, disciplined risk management, and commitment to supporting business growth across the Midlands and beyond.

This is a senior leadership opportunity for an experienced Relationship & Branch Manager to take ownership of a key regional branch and drive commercial performance.

Role Purpose

The Relationship & Branch Manager is responsible for delivering profitable growth through value‑added sales, portfolio management, and exceptional service to Commercial and SME clients. You will lead the branch team, manage a diverse portfolio, and ensure strong performance across lending, deposits, and new business acquisition.

A core part of the role is balancing commercial ambition with early identification of risks to maintain a healthy, sustainable portfolio.

Key Responsibilities

Colleague Leadership

• Lead, coach, and develop Relationship Managers and branch staff.

• Ensure KPIs are achieved in line with the bank's balanced scorecard.

• Support Quality Assurance processes and collaborate with internal stakeholders.

• Prepare and present lending cases to the Country Credit Committee.

• Maintain strong diary, workflow, and performance management discipline.

• Drive employee engagement and uphold the bank's behavioural standards.

Customer & Portfolio Management

• Manage the branch's commercial portfolio in line with TCF guidelines.

• Build strong client relationships through networking and structured appointments.

• Generate referrals for Trade Finance, FX, and specialist banking solutions.

• Achieve targeted levels of new account openings and client onboarding.

Commercial Performance

• Deliver targeted asset and deposit growth for the branch.

• Negotiate client proposals across lending and deposit products.

• Submit high‑quality proposals to internal credit and onboarding teams.

• Ensure timely and compliant disbursement of lending facilities.

• Contribute to the branch's overall P&L performance.

Risk & Control

• Maintain strong control standards across the branch.

• Identify early warning signs within the portfolio and take proactive action.

• Ensure all sales and service activity is compliant and aligned with regulatory expectations.

• Uphold internal policies, procedures, and governance frameworks.

What We're Looking For

• Strong experience in Commercial, SME, or Corporate Banking.

• Solid credit skills and experience preparing lending proposals.

• Proven leadership experience within a branch or business unit.

• Excellent relationship‑building and negotiation skills.

• Ability to balance commercial growth with risk management.

• Strong communication, organisation, and stakeholder‑management capability.

Why Apply?

• Senior leadership role within a global banking group.

• Competitive salary of £70,000-£80,000 plus benefits and bonus.

• Opportunity to manage and grow a key commercial portfolio.

• Clear progression pathways within a growing UK network.

• Supportive, relationship‑driven culture with strong governance.

If you'd like, I can now create a shorter job‑board advert , a LinkedIn post , or a candidate briefing pack to accompany this role.