Quality Improvement Officer - Case File Audits and Safeguarding

Birmingham City Council
Birmingham

Quality Improvement Officer

Permanent

Grade C - £35,412 - £44,075

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are delighted to provide an exciting opportunity for staff across Birmingham City Council. The role of Quality Improvement Officer will require the successful applicant to undertake audits of social work practice, create learning resources and be involved in establishing and carrying out quality assurance activity for the department. Audits are a key driver in supporting service reform and quality assurance.

Key focus of the role:

  • Working closely with the Principal Social Worker, and the deputy Principal Social Worker
  • Carrying out audits of practice
  • Creating resources to support the working of the Quality Assurance Framework
  • Creating learning resources and organising learning events

Considerations for applicant:

  • You will need a Social Work Qualification and be registered with SWE
  • An excellent understanding of quality social work practice and how we assure this
  • Ability to work in a timely manner and get reports completed on time
  • An excellent knowledge of the prevention agenda, the importance of data and quality for Social Work; and knowledge of the role and responsibilities of the Principal Social Worker

Education, Skills and Qualities required:

  • You will need to have considerable experience of working in the social care sector
  • You will need to be registered with Social Work England
  • You will need an appropriate Social Work qualification
  • You will need to have the ability to work collaboratively with others
  • You will need to demonstrate a commitment to citizens and their carers
  • You will need to demonstrate excellent communication skills
  • You will need to show examples of demonstrating dignity and respect within work
  • You will need to demonstrate the ability to work alongside partnership agencies
  • You will need to demonstrate knowledge of 3 Conversations and its working principles
  • You will need to be able to demonstrate the ability to recognise excellent standards in case files
  • You will need to be able to prioritise workloads whilst working with competing demands

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1000 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

For further details or queries please contact Deputy Principal Social Worker by email ***email_hidden***

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Job Description and Person Specification

Posted 2026-05-27

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