Support Specialist

GreenSquareAccord
Birmingham

Job Title- Homeless / Ex Offender Support Worker

Location- Birmingham, B29 7JS

Salary- £13.74 per hour

Contract type- Permanent

Working hours- Full Time - 35 hours - Sleep in shifts required

Shift Patterns - Early - 07.30 - 14.30 Mid - 08.30 - 17.00 Afternoon/ evening - 15.00 - 23.00 - sleep in -23.00 - 07.30

  • Additional Sleep-in allowance £108.00 per sleep in - 7/8 Sleep ins required per month - Get paid for sleeping!

About us

GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work

About the Service

GreenSquareAccord has delivered offender-based services for over 60 years in the West Midlands. We are recognised as the leading organisation to support and house offenders in Birmingham. You will join a highly experienced and established team as part of the overall city-wide Birmingham Scheme. Our long-standing effective relationships with West Midlands Police and Probation Service helps us to continue to offer the very best tenancy related support to those involved in the criminal justice system.

In your new role, you will:

  • The post is based in our Selly Park accommodation project offering tenancy related support to homeless ex-offenders . There will be opportunities to work in the community to support ex-offenders within their own tenancies
  • Provide person centred support to our clients to resettle them back into the community; leading to fulfilled lives, improved life choices, a reduction in offending and safer communities.
  • Take responsibility for completing all essential support tasks as a Support Worker whilst maintaining professional boundaries and confidentiality.
  • Special Requirements: The post holder will be expected to be part of a 4 week rolling rota which will include working weekends and bank holidays. You will be expected to complete on average 6/7 sleep ins a month, you will be paid additionally £97.24 per sleep in.
  • Our staff safety comes first, our enhanced security policy and measurements ensure that all staff is protected during their shift.

You will ideally have:

  • Experience and relevant knowledge of the needs of ex-offenders and vulnerable people and how these needs can be met.
  • Confident to work within a small team as well as being a lone worker
  • Be proficient in using Microsoft Office packages and maintaining accurate written records.
  • A full Driving Licence and access to your own car is essential for this role
  • Able to work as part of a rolling rota which will include weekend and bank holidays, you will be paid additionally for sleep ins.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

  • Trust based flexible working and supportive and friendly teams
  • 25 days annual holiday entitlement, increasing to 30 days
  • One day off for your birthday
  • Opportunity to buy or sell annual leave
  • A defined contribution pension scheme GSA matches up to 6% contributions
  • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
  • Access to Blue Light discount card membership
  • Confidential Employee Assistance Programme (EAP).
  • Cycle to work Scheme
  • Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.

Click apply now.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Posted 2026-06-12

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