Senior Insurance Officer

IPS Group
Birmingham

IPS Group is delighted to be supporting a well known company with the appointment of a Senior Insurance Officer, in this key operational role within a well established Group Insurance function.

This position would suit an individual currently working in an Insurance Manager in a smaller company looking to gain exposure in a larger business or an Insurance Officer looking for more responsibility. Experienced claims professionals looking to gain broad exposure to a corporate insurance programme in house may also be considered.

Reporting into the Group Insurance team, the Insurance Officer will play a central role in the day to day management of the organisation’s insurance arrangements, supporting multiple lines of cover including liability, property, motor, employer’s liability and D&O.

The role is heavily focused on policy administration, claims coordination and data management, ensuring insurance processes operate efficiently, compliantly and in line with Group strategy. Acting as a key operational interface between internal business units, brokers and insurers, this is an excellent opportunity to build strong stakeholder relationships across a complex organisation.

A core element of the role will involve coordinating end to end claims handling, working closely with internal teams, brokers, insurers and loss adjusters to ensure timely, well documented and defensible claims outcomes.

The Insurance Officer will maintain accurate claims data, monitor claims performance and support trend analysis to help inform risk management and prevention activity. In parallel, the role will support renewal activity and ongoing policy management, maintaining accurate registers, schedules and documentation while assisting with data submissions and broking processes.

The successful candidate will act as a first point of contact for insurance?related queries across the business, providing practical guidance on incident notification, claims processes and insurance requirements. Working collaboratively with Finance, Legal, Health & Safety and Operations teams, the role offers meaningful exposure to governance, compliance, audit support and internal reporting across insurance and claims performance.

This role will suit someone with experience in an insurance, risk or claims environment who has a solid understanding of commercial insurance fundamentals and is confident managing data, documentation and multiple priorities. Strong communication skills, attention to detail and a proactive, service oriented mindset are essential.

Experience within a large or multinational organisation, exposure to global or multi territory programmes, or progress towards professional insurance qualifications such as ACII would be advantageous but not essential.

For an insurance or claims professional looking to transition into an in house role with breadth, responsibility and long term development potential, this represents an excellent opportunity.
For further information or a confidential discussion, please contact IPS Group.

Posted 2026-04-20

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