Workchoice Assistant / Administrator - Birmingham

WorkChoice Assistant / Administrator

Location: Birmingham

Salary £24,853 per annum, pro rata
Part Time 18.75 hours per week (flexible)

A bit about us

We are St Andrew’s a mental health charity with a clear purpose: to inspire hope for people living with complex mental health needs . Our Birmingham site is on an ambitious improvement journey.

As we continue to evolve, we are looking for compassionate, calm, and proactive WorkChoice Assistant to join our team.

St Andrew’s Birmingham is a 125 bedded adult mental healthcare facility comprises of eight units that cover medium and low security for both Men and Women. Located in Stirchley, a vibrant area in South Birmingham, easily accessible by road networks and public transport.

The role will support the Central Staffing Lead and clinical and operational management teams to plan and deliver required nursing staffing levels, in line with clinical needs and operational budgets, whilst ensuring effective, efficient and quality services are provided to temporary workers (Bank and Agency), and operational teams

Your key responsibilities will include:

• Establish and maintain effective relationships and communication with ward managers and operational teams.

• Identify clinical shifts to be filled across the Birmingham site and work proactively to fill these with the most appropriate, cost-effective shifts. 

• Process shifts bookings, cancellations and amendments received by email, telephone or Employee Online/LOOP, in an accurate, courteous and timely manner.

• Undertake HR processes in response to quality, performance or conduct concerns

• Plan and coordinate Bank staff mandatory training in line with individual training expiry dates, ensuring Bank workers remain compliant, applying booking restrictions where appropriate

• Process recruitment activity, including external recruitment and transfers from permanent employees, ensuring recruited establishment is within required numbers

• Hosting training sessions for Bank workers

About you

You will have the ability to use initiative, problem solve, work autonomously and plan, organise and prioritise own work. You will have the ability to establish credible and influential relationships with key internal customers including senior managers with excellent attention to detail.

Strong IT skills are essential with the ability to learn and adapt to new systems along with excellent written and inter-personal communication, negotiation and the ability to multitask, manage an unpredictable workload/ conflicting priorities

You will also have the ability to handle and interpret high volume complex data to improve and optimise staff utilisation Knowledge of the e-rostering system and processes

Rewards

We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.

Every day, you'll be expected to live our CARE values — Compassion, Accountability, Respect and Excellence.