Digital Administrator

Digital Administrator

Role Overview

The Digital Administrator is responsible for the day-to-day compliance monitoring and operational assurance of digital systems installed across Flannery machines.

This role acts as the primary compliance interface within Flannery Plant Hire, ensuring that HFR systems are correctly configured, operational, and compliant before machines are released onto hire. The position is primarily based within Flannery’s Birmingham depot, working closely with internal teams to maintain system performance, reporting accuracy, and operational alignment.

Key Responsibilities

HFR System Compliance & Monitoring

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Carry out remote health checks on approximately 100 HFR-equipped machines per month

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Monitor HFR systems using internal tools and reports to confirm:

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Cameras are operational and correctly aligned

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Systems are reporting as expected

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Sleep mode and wake-up behaviour is functioning correctly

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Identify, log, and escalate faults or anomalies to the relevant internal engineering teams

Fleet & System Configuration Management

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Ensure machines are assigned to the correct fleets based on provided lists

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Validate system configuration following:

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New installations

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Transfers between fleets

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Changes requested by internal HFR Services or Sales teams

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Maintain accurate compliance records for audit and operational reference

Pre-Hire System Assurance

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Confirm HFR systems are fully operational before machines go out on hire

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Respond to compliance checks requested by:

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HFR Services Department

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Sales team

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Act as a gatekeeper for system readiness, reducing on-hire failures and customer issues

Installations & Commissioning Support

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Support the live commissioning of HFR installations carried out by engineers

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Validate system performance post-installation using internal reports

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Liaise with engineers to resolve commissioning issues quickly and efficiently

Reporting & Stakeholder Support

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Produce and review routine compliance and health-check reports

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Support internal teams with compliance data and system status updates

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Act as a key point of contact for depot staff regarding HFR system status

Skills & Experience

Essential

Strong administrative and organisational skills

High attention to detail and process compliance

Confidence working with technical systems and dashboards

Ability to manage high-volume, repetitive compliance checks accurately

Clear communication skills for working with engineers, depot staff, and sales teams

Desirable

Experience in telematics, vehicle safety systems, or plant machinery environments

Previous compliance, operations, or technical admin experience

Familiarity with camera systems, IoT, or remote monitoring platforms

Personal Attributes

Methodical and process-driven

Comfortable working independently within an embedded role

Proactive in identifying issues before they impact operations

Calm and structured when handling competing priorities