Philpotts Catering Assistant

Catering Assistant in our Philpotts Colmore Row, Birmingham

Various shifts Monday – Friday between 6am – 16:30pm

£12.75 per hour dependent on age

Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception. With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.

Role Overview

• To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors

Key Tasks/Responsibilities

• To deliver customer service in a friendly, professional and efficient manner
• The preparing of a variety of food items to the highest standards, in order to meet customer demand
• Ensuring that all areas of the shop and food products are displayed in a clean, tidy and attractive manner
• Seeking to maximise the sales and profitability within the store
• Working as a team with the Store Manager and other Team Members
• Reports all customer complaints to manager on duty
• To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training

Skills & Experience

Essential

• Basic education (numeracy and literacy)

Desirable

• NVQ level 2-3 in retail skills, customer care (or similar)
• Previous cash handling experience
• Experience in a customer facing role

What's in it for you?

Excellent benefits package including:

• Free meal
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements

• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Gain hands-on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards
• Uniform provided

Inclusive environment : as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.