Principal Quality Delivery Manager

We have an opportunity to recruit a highly motivated Principal Quality Delivery Manager, who would be responsible for leading a consistent approach to quality and ensuring compliance with industry standards across our Construction Midlands region. Based out of Birmingham Snowhill office, you'll enjoy a hybrid working model, and travel to our regional sites when required.

Reporting to the Head of Quality, you will be a technical expert who has the ability to engage and influence at all levels, you will be relentless in your pursuit to share knowledge and develop an approach that supports our teams across the Midlands to understand what good looks like.

The person in this role will display model behaviour which shows respect, helpfulness, integrity, and co-operation.

Responsibilities

• Assist with leadership within the regional Quality Team, focussing on making quality central to all pre-construction and operational activities. Driving the development of and clearly communication the expectations required from the Quality management function to our internal and external stakeholders.
• Work closely with team members of all levels to smoothly integrate Regional and Group strategies, fostering continual improvement, and embedding a culture of coaching and mentoring to nurture talent.
• Help the team to plan, manage, and support project activities at the key defined areas in a proportionate way for the project such as Launch meetings, Pre-starts and support visits etc.
• Identify and articulate project status to provide accurate and consistent reporting across projects.
• Support the team to aid with the identification and demonstration of compliance with project objectives, codes, regulations, and standards. For example: fire, Building Safety Act, Water Integrity etc.
• Assist data collection for analysis relating to performance evaluation and continual improvement opportunities.
• Maintain consistent high-quality standards are maintained across the Midlands region by coaching supply chain partners and taking action when needed.
• Ensuring the region maintains ISO 9001:2015 certifications and supporting with other key associations.

Essential Criteria

• Experience reading and accurately interpreting construction information.
• Proven experience of developing informed and implantable guidance and procedures.
• Produced highest quality output on all subject matter in a previous role.
• Minimum relevant level 4 qualification (HNC/NVQ4).
• Appropriate CSCS card.
• Full UK Driving License.

Desirable Criteria

• Relevant degree qualification.
• Working towards MCIOB, or another professional body.

Additional Information

Why Willmott Dixon?

We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full private medical for you and a partner, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.

At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible.

About Us

With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.