Facilities and FOH Support (ID:25162)

Reception & Facilities Assistant

Full time, permanent, office based, Monday to Friday, 9-5pm (35 hours a week), Birmingham City Centre offering £26.5k

This is a varied and hands-on role, ideal for someone who thrives in a dynamic office environment. As a Reception & Facilities Assistant, you'll play a vital part in ensuring the smooth day-to-day operations of the office and delivering a first-class experience for staff, clients, and visitors for a financial firm based in Birmingham City Centre.

Your main responsibilities will include:

• Providing a warm, professional welcome to all clients, visitors, and employees.

• Answering incoming calls promptly, politely, and efficiently.

• Managing the meeting room diary and ensuring all rooms are well-presented and prepared for meetings, lunches, and events – including setup, breakdown, and furniture rearrangement.

• Maintaining a high standard of cleanliness and organisation in all reception and meeting areas.

• Sorting and distributing internal and external mail

• Ordering and managing stationery supplies, office goods, and off-site records.

• Assisting with invoice processing and records management, including filing, archiving, and document retrieval using an online portal.

• Conducting health & safety inductions and new starter setups.

• Providing ad hoc administrative and facilities support to the Office Manager.

Experience:

For this role, previous front of house reception experience is required or similar experience.

If you have any queries about the role contact Katie on 0121_633_4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.