Retail security officer

Bardwood Support Services Limited
Birmingham
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.

Company-funded SIA License renewal.

Cycle to work scheme.

Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.

Salary finance loans and monthly advances.

Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.

Save as you earn.

Life cover.

Private medical cover.

Childcare vouchers.

Private pensions.

Fantastic opportunity to join an evolving family.

Your main responsibilities may include:

Patrolling the Retail Store Premises.

Speaking with customers and staff

Handing out baskets and greeting customers

Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.

Confidently calling for help in emergency situations and operating theft-detecting devices.

Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:

SIA License

Customer service skills

Understanding of ASCONE and SAFER Approach

Excellent written and spoken communication skills

5-year checkable work/career history.

Experience in a similar role, would an advantage

Physically fit to undertake given tasks.

Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress
Posted 2026-06-17

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