Team Assistant
Vacancy details Details
Team Assistant - Birmingham
Vacancy type Secretarial/administrative Level Junior Business area Support Duration Permanent Hours Full time Location Birmingham Reference number HM310822 Job title Team Assistant Team Legal Support Services Vacancy owner Helen McPakeWhy is this role important and how does it fit into the team, department & wider firm?
The role of Team Assistant is vital to the team, providing administrative and file management support to help our fee earners to operate as efficiently as possible and therefore contributing to the overall client experience. Work will come either directly from the fee earner or through the work allocated by the Practice Assistants. The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support recognising and translating the needs and expectations into a responsive service.
Person specificationAs part of our Legal Support Services team, you would be expected to have the following skills and experience:
- An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times
- Good organisational skills and ability to manage own time effectively within a fast-paced environment
- Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
- Positive can-do attitude with the ability to adapt to change
- Excellent attention to detail
- Customer service focused
- Proactive, professional and flexible approach to work
- Keen to develop over a period of time with a willingness and ability to learn
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