School Office Manager - Large Secondary Academy - Birmingham

A large and well-established 11–18 secondary academy in Birmingham is seeking an experienced and highly organised School Office Manager to lead its front-of-house and administrative operations. Serving a diverse and vibrant community, the school has built a strong reputation for improved academic outcomes, excellent pastoral systems and efficient operational management.

The administrative team plays a vital role in the smooth running of the academy. With over 1,200 students on roll, the school requires a confident and capable Office Manager who can oversee daily processes while maintaining a welcoming and professional environment for students, families and staff.

The Role

Reporting directly to the School Business Manager, you will manage the administrative function of the school office and supervise a team of receptionists and administrative assistants.

Key responsibilities include:

• Leading and line managing the school office team
• Overseeing attendance systems and SIMS data accuracy
• Managing communications with parents and external stakeholders
• Coordinating admissions and student record administration
• Ensuring safeguarding and compliance documentation is maintained
• Supporting senior leaders with administrative tasks and reporting

The role requires someone who thrives in a fast-paced environment while maintaining attention to detail.

The School Environment

This Birmingham academy operates within modernised facilities, including a refurbished reception area, Sixth Form centre and upgraded IT systems. The administrative office is central to school operations and works closely with pastoral, safeguarding and senior leadership teams.

The school maintains:

• Clear operational procedures
• Strong safeguarding practices
• A professional and respectful working culture
• High expectations for communication and efficiency

Staff retention is strong, reflecting a supportive leadership team and structured management systems.

Who We’re Looking For

The successful candidate will:

• Have experience in school administration, ideally in a supervisory capacity
• Be confident using SIMS or similar management systems
• Demonstrate strong organisational and leadership skills
• Communicate professionally with a wide range of stakeholders
• Maintain high standards of confidentiality and safeguarding awareness

Experience within a large secondary school setting would be advantageous.

What’s On Offer

• Competitive salary aligned to experience
• Leadership responsibility within an established academy
• Supportive senior leadership and business team
• Access to professional development
• A stable and well-run Birmingham secondary school environment

This is an excellent opportunity for an experienced school administrator ready to step into a leadership role within a busy and ambitious academy.