Receptionist / Attendance Officer - Birmingham - January...

Marchant Recruitment
Birmingham

A busy and inclusive 11–16 school in Birmingham is looking to appoint a confident and professional Receptionist / Attendance Officer from January 2026.

The Role
This dual-role position involves welcoming visitors and managing front-of-house communication while also maintaining accurate daily attendance records. It’s a key role that supports both pastoral care and school administration.

Key Responsibilities

  • Greeting parents, visitors and contractors in a friendly, professional manner
  • Managing incoming calls and messages for staff
  • Recording, monitoring and following up on student attendance and punctuality
  • Communicating with parents regarding absence and attendance concerns
  • Supporting safeguarding procedures and visitor management

About You

  • Excellent communication and interpersonal skills
  • High level of accuracy and attention to detail
  • Organised and able to work in a fast-paced environment
  • Confident using school data systems and Microsoft Office

The School
This Good -rated school serves a diverse and vibrant community. Staff describe it as a welcoming, team-focused environment with approachable leadership and strong pastoral support systems.

What’s on Offer

  • Term-time only working pattern with excellent work–life balance
  • Competitive salary (NJC scale, experience dependent)
  • Supportive administrative team and ongoing professional training
  • Warm, friendly and inclusive working environment

If you’re a reliable, personable individual who enjoys being the friendly face of a school, this role offers the perfect blend of responsibility and teamwork.

Posted 2025-11-12

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