Admissions & Pupil Services Administrator - Secondary...

A well-regarded 11–18 secondary school in Solihull is seeking a calm, organised and people-focused Admissions & Pupil Services Administrator to join its busy front-office and student services team. This is a key role at the heart of the school, supporting pupils, families and staff while ensuring accurate and efficient administration.

The Role

As Admissions & Pupil Services Administrator, you will support the full student journey , from admissions and transitions through to day-to-day pastoral administration. You will work closely with senior leaders, pastoral teams and external agencies to ensure systems are accurate, welcoming and compliant.

Key responsibilities include:

• Managing admissions enquiries and applications

• Maintaining accurate pupil records on the school MIS

• Supporting attendance, safeguarding and pastoral administration

• Acting as a point of contact for parents and external services

• Supporting transitions for new starters and leavers

• Assisting with data returns and pupil documentation

This role requires professionalism, discretion and strong interpersonal skills.

The School

This is a Good-rated secondary school with a strong reputation for pastoral care, student wellbeing and community engagement. The school is well organised, with clear systems and supportive leadership that recognises the vital role played by support staff.

The front-office team is friendly, experienced and highly collaborative.

Working Environment

You’ll be part of a welcoming administrative team where communication is clear and workloads are manageable. Training is provided on school systems and procedures, and there is ongoing support to ensure you feel confident and valued in your role.

Staff describe the working culture as professional, respectful and supportive.

What the School Is Looking For

• Experience in school or administrative roles

• Excellent organisational and communication skills

• Confidence working with databases and pupil records

• Ability to handle sensitive information with discretion

• A calm, approachable and solution-focused manner

Experience within a secondary school setting is highly desirable.

Why This Role Stands Out

• Central role supporting pupils and families

• Professional, well-led school environment

• Clear systems and realistic expectations

• Supportive team and leadership

• Competitive salary reflecting responsibility

An excellent opportunity for an experienced administrator looking to work in a meaningful, people-focused role within a well-run secondary school.