Test Administrator (Part-time & zero-hours basis) in Birmingham
- Reporting to the Senior Test Administrator to manage the day-to-day exams delivery for IELTS, CELPIP and other exams
- Ensure MTS’s examinations and examination administration are delivered by carrying out test monitoring tasks as assigned on test days
- Set up rooms, put out or adjust tables and chairs according to the number of test takers
- Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras and CCTV, if relevant, are exam-ready
- Perform light cleaning and tidying duties which include, but are not limited to: putting away papers, sweeping up pencil sharpening and eraser fragments, putting litter in bins, emptying bins, wiping surfaces, chairs and computers, window ledges or other fixtures and fittings
- Carry out regular audits, guided by the Senior Test Administrator
- Ensure that there is proper security in the examination room to preserve the integrity of the exam
- Use own email address and email account for correspondence with MTS colleagues and ensure that MTS’s confidential, internal documents, information and data are not disclosed to anyone other than their intended recipient/reader
- Use own laptop or desktop PC for self-led e-learning/online training events and Teams or Zoom meetings or training sessions
- Be willing to use own smartphone and data allowance to access MTS's system
- Comply fully with MTS’s GDPR, data protection policies, standards and Safeguarding (Children and Vulnerable People) policy and any other signed compliance agreements
- Participate actively in performance monitoring exercise based on the exam performance for continuous improvement
- Be smartly dressed as per MTS policy
- Have a commercial mindset for actively cross-selling or up-selling MTS’s products and service
- Give our test takers the highest level of customer care, ensure secure and safe exams administration and abiding by the rules and regulations set by each examining body
- Carry out any other tasks and activities for MTS, according to business priority, as appropriate for this level role
- Secondary education or equivalent
- Proficient in English (CEFR B2 or above)
- Comfortable with common IT hardware and software
- Meticulous and organised in your approach
- Ability to multitask and remain calm under pressure
- Collaborative mindset with a can-do attitude
- Willingness to adapt to varying working hours
- Eligibility to live and work in the UK
- Competitive Pay: £14.48 per hour (including holiday pay of 12.07%)
- Eligibility: Must be eligible to work in the UK in long term, as well as meeting IELTS & Pearson Vue on Demand exams' other clearance requirements (including but not limited to Enhanced DBS Check and Reference Check)
- Exams days: We run exams mostly everyday in Birmingham, both weekdays and weekends
- Immediate Start: We're eager to have you on board immediately!
- Reporting Manager: Senior Test Administrator
- Location: This is an office-based role at 3rd Floor, City Gate House, 25 Moat Lane, Birmingham
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