Planning Administrator

Summary of Role

You will be responsible for managing the generation and issuance of Planned Preventative Maintenance (PPM) work orders, supporting delivery, and managing asset status and condition in our database. You will be working closely with our Engineering teams to improve report quality, asset data, and completion times.

What you will be doing

• Planning & booking-in of all Planned Preventative Maintenances (PPM) visits.
• Updating in house and customer portals and insuring completion within strict Service Level Agreements.
• Actioning all Customer queries and requests in a timely manner, escalating as required.
• Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
• Raising & processing subcontractor purchase orders were required.
• Developing and maintaining knowledge of all relevant IT systems.
• General office administration duties, as required by the business.
• Ensuring adherence to all Company Policies & Procedures.

What we will need from you

• Experience in a similar role ideally within the sprinkler industry but construction/engineering/FM industry experience will also be considered.
• Strong interpersonal skills and communication skills to liaise with customers and stakeholders (essential).
• Experience of raising and processing subcontractor purchase orders (essential).
• Able to effectively manage time, organise and prioritise to meet demands (essential).
• Strong IT skills with experience of using database/portal systems (essential)

What you can expect in return

• Competitive & negotiable salary depending on experience.
• 25 days holiday plus bank holidays and option to buy 5 days
• Contributory company pension scheme
• Life Assurance
• Health care scheme
• Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)

Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.

What sets us apart? Our culture. What we call ‘the Hall & Kay way'.…it's a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.

Find out more about us ( and what our people say ( about us.

Our Commitment

We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.