School Receptionist | Secondary School Front Office |...

Position: School Receptionist
Location: Birmingham
Start Date: ASAP
Contract Type: Full-Time
School Type: Secondary School (Ofsted-rated Good)

Be the First Point of Contact for Students, Staff, and Visitors

A secondary school in Birmingham is seeking a professional and approachable School Receptionist to join its front office team. With an ASAP start available, this role is suited to someone who can manage a busy reception environment while maintaining a calm and welcoming manner.

The receptionist plays a key role in supporting daily communication across the school and ensuring visitors are managed appropriately.

Front Office Responsibilities

Working on reception requires strong organisational skills and the ability to manage several tasks at once. You will handle enquiries, maintain visitor records, and ensure safeguarding procedures are followed consistently.

Core duties include:

• Greeting visitors and managing sign-in procedures

• Answering incoming telephone calls and directing enquiries

• Responding to emails and administrative requests

• Managing pupil sign-in and sign-out records

• Supporting attendance and safeguarding processes

• Handling deliveries and distributing internal messages

• Maintaining a tidy and professional reception area

You will be expected to represent the school positively in all communications.

What the Working Day Looks Like

The reception area is active throughout the day, particularly during arrival and dismissal times. You will work closely with administrative staff, pastoral teams, and senior leaders to ensure smooth communication across departments.

This secondary school in Birmingham operates clear safeguarding procedures, meaning accuracy when recording visitor information and student movement is essential.

The role involves regular use of computer systems, email communication, and document management.

Skills That Will Help You Succeed

This role is well suited to someone with previous reception or administrative experience who is comfortable working in a structured environment.

The school is particularly interested in candidates who can demonstrate:

• Previous reception or front-office experience

• Strong communication skills, both written and verbal

• Confidence using administrative software and email systems

• Ability to multitask in a busy environment

• Professional presentation and customer service skills

• Awareness of confidentiality and safeguarding responsibilities

Experience working in a school environment is desirable but not required.

Application Process

If you are interested in this School Receptionist opportunity in Birmingham , please send your CV to be considered. The school is arranging interviews on a rolling basis and aims to appoint promptly to support an ASAP start .