Main - Sales Assistant

WHSmith
Birmingham

We are looking for someone with experience in a fast paced retail environment, with energy, drive and enthusiasm. Can you work under pressure, self manage and prioritise your work, multitask and provide excellent customer service while driving sales and maintaining store standards? Then we would like to hear from you. This position is fully flexible to include 6am starts and 11pm finishes, bank holidays and weekends. You will work a variety of shifts in a busy station location where no 2 days are the same.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

What our Stores would love to see:

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

Posted 2026-05-09

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